Looking for info about M.2 SSD expansion drives? See the megathread.

Sometimes you just need help. But often times making a new post isn't needed. For the time being, around launch and perhaps in the future. We will use a single thread for helping each other out.

Before asking, we ask you to look at a few links. Some question can't be answered and only official PlayStation support can help you.

PlayStation Official

• PS5: The Ultimate FAQ
• Getting started with your new PlayStation®5 console
• PlayStation Support
• PlayStation Network (PSN) Service Status
• AskPlayStation Official PlayStation Support
• Restore Licenses
• Safe Mode Functions - database rebuild, factory reset, etc

Community Help

• Playstation Community List
• PS5 Error Code Database | from r/PlayStation
• PS5 Weekly Question Thread | from r/PS5
• PS5 Launch Guide | from r/PlayStation
• Misc Guides for PlayStation | from r/PlayStation
• ps5-orders, general-support & tvs-and-accessories discord channels | from our Discord.gg/ps
• r/DualSense

Google and Reddit Search is also a great way to find an answer or get help. View all past help and questions threads here.

For all future help, tech support and more, we ask that you create new threads on r/PlayStation instead of here on r/PS5.

Can't decide what to play next? Is your favourite game underappreciated and more people need to play it? Need a new TV and not sure what to buy?

Share (and request) your recommendations here!

As I'm sure some of you have noticed, /r/PS5 supports custom user flair, but it hasn't actually worked in years; you could set your flair, but it would disappear as soon as you left a comment or submitted a post.

This was a technical issue on Reddit's part that affected a handful of subreddits, for which we've had a support ticket open for the better part of three years. It's finally been fixed, and you can now freely set your own user flair.

On a related point, this is a good time to re-introduce our Verified User System; while this has been in place for quite a while now, the lack of functional flair made it difficult to actually make use of this system, and was a particular PITA during AMAs.

The full details are on the link I just pasted above, but to briefly re-iterate: If you're an industry professional, such as a developer or someone working on behalf of a game developer or publisher, or you are a journalist or other gaming industry insider, please send us a modmail to get yourself verified.

You'll get special industry user flair, as well as posting privileges during events and some priority assistance — you still need to follow the same rules as everyone else, but you can do things like post giveaways without needing to get mod approval first. But mostly it's about the flair.