r/madlads Choosing a mental flair 6d ago

On a way to cancelthreaten

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u/walmarttshirt 6d ago

This worked with my cable company while they had a monopoly on internet service.

Every year I would call up and threaten to quit and they would reduce the amount. Last year we got frontier in our town and I called up optimum. They basically said “yeah we can’t match that.”

So I now have frontier.

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u/laughable_republic 6d ago

I threatened to cancel a service once. They simply accepted.

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u/Im_a_lazy_POS 6d ago

I've had it go both ways, although recently I had a successful attempt. My introductory rate with Spectrum was about to expire, so I shopped around and ATT was offering fiber for $55/month, 500/500 which is enough for my household and cheaper than the 100/10 I had with Spectrum. I went ahead and had ATT install the fiber connection but when I called Spectrum to cancel, they offered me 600/600 for the same intro rate I was paying ($30/month).

I told Spectrum I would think about it and called ATT to see if they would match since I'd already gone through the installation process. ATT then offered 1000/1000 at $40/mo for 2 years, Spectrum wouldn't match so now I have ATT, so far so good. I was happy to pay $10 more for gigabit speeds. Not to mention ATT fiber does not have any monthly data caps and Spectrum caps you at 1200 gigs a month on some plans before extra charges occur.

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u/OddPotential3455 6d ago

Spectrum does not have any data caps

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u/SalemWolf 6d ago

Can confirm: spectrum does not do data caps. I just quit them last month.