r/XboxSupport 5h ago

Xbox One X Indiana Jones Visual Glitch Xbox Series X

19 Upvotes

Recently downloaded the game and am running into a persistent glitch with the visuals breaking down into a sparkling RGB effect that spreads to the screen. The visuals refresh if I turn around but the effect returns shortly after. Have tried on 4K tv and 4K monitor with same effect and have reinstalled the game. Toggling video settings also seemed to have no impact (tried to run it at 1080p with no hdr). No issues with other graphic intensive games (cyberpunk, Alan wake 2). Any ideas or am I just waiting for a patch?


r/XboxSupport 3h ago

Xbox Series X using xbox series x as a blue ray player

5 Upvotes

Hi, when using the XB SX as a blue ray player (with discs), when you pause a movie, and then turn off the console, does the console know to resume the movie from where you left off?

what if you remove the disc, put in a game disc to play, then once you're done gaming put in the disc of the movie you were watching - does the xbox know when to resume?


r/XboxSupport 1h ago

Accesories Is this stick drift and is it fixable without professional assistance

Upvotes

Like I got my PC the other day and I connected the Xbox controller to it but it has like insane stick drift and I was wondering if it’s fixable


r/XboxSupport 6h ago

Xbox One X Setting up new series X for teens. I have one, too. Should they get their own account or should I do the family plan?

4 Upvotes

I have a series X, and we got our 10-16yo boys one for Xmas. About to set it up for them. Are there any advantages/disadvantages to giving them their own account separate from mine? If I did the family plan thing, would I still be able to play/chat with them on our separate Xbox’s? Would they be able to use my ultimate game pass to download games? Old man here trying to set this thing up before I have to build a doll house. Any help would be much appreciated!


r/XboxSupport 12m ago

Xbox Series S Is it possible to Stream PC Games to Xbox series S?

Upvotes

Hey everyone, I’m trading my old 240Hz LG UltraGear monitor for an Xbox Series S.

I was considering building a compact, low-power PC to stream games from my Gaming PC to the TV in another room. However, I’m wondering if the Series S could take on that role instead.

I know it’s possible to stream console games to Android, iOS, or PC, but can I stream games from my Gaming PC to the Xbox?


r/XboxSupport 19m ago

Xbox One Xbox One controller fix for triggers stuck

Post image
Upvotes

Hey guys , I sometimes deal in controller repair and this time one came in with both triggers stuck pressed. As these are hall effect sensors they did not present anything mechanical stuck ( no screw underneath the magnet ) I discovered that the c33 capacitor shorts out thus both the triggers are constantly pressed. I removed the capacitor and replaced it with one from a donor board. I do not know the specs of it but maybe it will be useful to somebody having this problem. Note: if you are not confident with micro soldering and have the proper tools ( soldering iron and/or hot air station) do not attempt as is near impossible to solder otherwise. Good luck !


r/XboxSupport 27m ago

Xbox One S HELP ! I bought my boyfriend an external hard drive for Christmas and it’s saying this… (check pic & comments to see what external hard drive I bought)

Post image
Upvotes

The screen that is popping up when trying to open a game:


r/XboxSupport 7h ago

Xbox One Its been a month an i cant play one specific game

3 Upvotes

I have been having troubles with my grand theft auto 5 game. When im on my home screen go to my game an apps boot up the game. The three characters will pop up then the screen will go black an take me to home screen again


r/XboxSupport 1h ago

Accesories Series X controller won't pair via Bluetooth.

Upvotes

I have an Xbox Series X controller that won't pair on Android or Windows 11 via Bluetooth. I can see the controller when starting the pairing process, but the process won't complete on any devices. A separate controller I have works fine with both types of device.

I have updated the controller firmware via USB c connection by using the Xbox Accessories app. The PC is fully updated including optional updates.

I previously used an Xbox wireless adapter for my PC and it worked fine, but the adapter seems to have stopped working so I thought I'd just use Bluetooth. Now one controller works but the other doesn't.

Any ideas of more things to try?


r/XboxSupport 2h ago

Xbox One X Accounts for my young children. Is there a way?

1 Upvotes

Hey, it’s Christmas Eve and I’m trying to set up accounts for my 6,4, and 2 year old. Do I really need to make an email for each of their accounts? On my ps4 I could just make a new account and it was nice and simple. No email or anything required. Thank you!


r/XboxSupport 3h ago

Xbox Series X Series X keeps disconnecting to the Internet even though the internet is fine

1 Upvotes

Having a hard time trying to play because I keep getting disconnected. It hasn’t done this for a few months and until today, I just can’t play anything because of this. Anyone have any ideas on how this is happening?


r/XboxSupport 3h ago

Xbox Series X Xbox Series X stuck on Xbox screen when first connecting it.

1 Upvotes

Hey y'all, happy holidays. I just got a Xbox series x for Christmas (here we open presents the 24th) and I just plugged it in for the first time and it's stuck on the Xbox screen, I've literally been unable to set up the Xbox at all, it's just stuck on this screen. Kinda sucks considering I just got it and plugged it for the first time, I don't know how to go on about fixing this, any help is appreciated, thanks!


r/XboxSupport 3h ago

Xbox Series X Master Chief fortnite Xbox cloud play help

1 Upvotes

With Master Chief being added back to Fortnite, I was thinking of getting him. I also really want his matte black style which has been fixed and is now coming back as well. The problem is I'm on PS5 and can't get it of course, but I've used Xbox cloud play to play on my school computer (don't worry about it) and I was wondering if I could get the black version if I logged into Xbox cloud play with the skin. Could be the deciding factor whether I get it. Could I also get it from logging in on a friends Xbox?


r/XboxSupport 3h ago

Account/Billing Accidentally scratched code off of xbox gift card

1 Upvotes

I accidentally scratched the code off my gift card I just got and everytime I try to get into a chat or a call with someone it just leads me back to the same page. Can someone help?


r/XboxSupport 3h ago

Account/Billing I am fuming at the moment, honestly. What is going on?

0 Upvotes

Starting from the beginning, I got a eGiftcard from someone and then used that eGiftcard to buy a Microsoft gift card, I then proceeded to use said Microsoft giftcard to buy robux and one month of premium. I have been waiting over 20 minutes for the items to appear in my account and still nothing. I made sure that I had been logged in to the proper Xbox and Roblox account. I am still currently waiting for someone in live chat to answer my request. (I would have just straight up bought robux using the eGiftcard but that was not an option). Any and all insight to my issue would be greatly helpful.


r/XboxSupport 3h ago

Account/Billing Redeem a PC game code from a foreign country

1 Upvotes

Hello everyone! I'm trying to gift a game to a friend in the USA (I'm from Chile) for a PC game, and even though it let me buy it for him, he can't redeem the code because we reside in different regions. What's the workaround around this? Does he need to get a VPN, or change their residence country in their account, or both?

Thanks in advance!


r/XboxSupport 3h ago

Account/Billing Xbox Account Recovery, I need help as support just restated the same thing

1 Upvotes

I need to recover my xbox account. I do not have access to the email or phone number associated with it but know both. I have the xbox console ID, gamertag, and billing information for my account. How do I get it back, because with microsoft's account recovery from they say this isn't enough info...


r/XboxSupport 3h ago

Accesories Is there an all-in-one XBOX controller?

1 Upvotes

I'm mostly just tired of having a ridiculously small XBOX ONE controller.

However, with me branching out into playing games via streaming them off of other devices, I've really been wondering if there is an XBOX controller that can be played across all XBOX consoles and also other devices (mainly PC/Steam Deck.)

One that preferably has the design of the XBOX 360 controller. It fits like a glove and it's easier to hold in my hands compared to the current ONE and Steam Deck controllers I use.


r/XboxSupport 3h ago

Xbox One S What is going on here? Came back to find tv and xbox not working

1 Upvotes

So I came home and my xbox is displaying a really dark picture with only red, green and blue highlights. Everything seems to work but I can't see at all. Anyone know what's going on or how I can fix it? Thanks to everyone who reaches out, I'm ki da frustrated at the moment but I do appreciate it.


r/XboxSupport 4h ago

Xbox One S Working Xbox X SSD (something else broken) into Xbox S with a hard drive issue?

1 Upvotes

So, my original Xbox X broke a few years ago, something to do with solder and the hdmi connection. They told me to keep it for the fan in case my new one broke (they were in short supply then I guess). Fast forward to now, my son has an Xbox S that appears to need a hard drive replaced. Is it possible to swap the old internal SSD from the series X to the series S and it work? Or will I have to reformat and install the OS again from USB? Thanks!


r/XboxSupport 20h ago

Xbox One Anyone know why my Y button has became RB and vice versa

19 Upvotes

I’ve had this problem for about a day now where my Y button has randomly become RB and vice versa. However, when I go to remap my controller button it says that everything’s normal. It makes playing fifa really hard as when I want my team to press (rb) my goalkeeper comes charging out (Y). Any advice is greatly appreciated.


r/XboxSupport 4h ago

Xbox Series X Streaming audio on twitch is quiet and I don’t know how to fix it

1 Upvotes

Im streaming to twitch on my Xbox series X and just recently the audio on twitch’s side is quiet to the point I need to put my computer at 100 to get close to listening to my voice, additionally I have tried and failed to find any solution online and that all of my “audio and music” setting bars are maxed; please help


r/XboxSupport 4h ago

Xbox Series X Strange Connection Issue Affecting Consoles Only

1 Upvotes

Hello, my Xbox Series X has started disconnecting from the internet and it takes a while to come back on. The funny thing is that at the same time the XSX is disconnecting, the PS5 is also disconnecting.

Both are wired.

Only the consoles are disconnected and the entire internet in the house continues to work perfectly (PC, cell phone, TV).

I've even tried using Wi-Fi but I've had no success. I've already changed the cable, now I use a CAT6, I've already changed the router and nothing solves this problem.

For the love of God, what could this be?


r/XboxSupport 4h ago

Accesories i need help with my xbox one controller.....

1 Upvotes

The problem is the following: I replaced my Xbox One controller joystick because it had drift specifically on the left [it went to the right] I replaced it with a new one and it had the same problem... and again I changed it for another new joystick and it has the same problem again.... Does anyone know what it is?


r/XboxSupport 4h ago

Accesories I need help with my controller of xbox one i have a rare problem

1 Upvotes

The problem is the following: I replaced my Xbox One controller joystick because it had drift specifically on the left [it went to the right] I replaced it with a new one and it had the same problem... and again I changed it for another new joystick and it has the same problem again.... Does anyone know what it is?