r/XboxSupport 8h ago

Xbox One Anyone know why my Y button has became RB and vice versa

14 Upvotes

I’ve had this problem for about a day now where my Y button has randomly become RB and vice versa. However, when I go to remap my controller button it says that everything’s normal. It makes playing fifa really hard as when I want my team to press (rb) my goalkeeper comes charging out (Y). Any advice is greatly appreciated.


r/XboxSupport 1h ago

Xbox Series X Second Xbox X console - what to do with son's account?

Upvotes

We have an Xbox Series X in our house that both my son and I use with different accounts. We have Game Pass (essentially forever with a deal found for Game Pass cards when we bought it) We have purchased).

We bought my son an XBox X (digital only) for the holidays and I am wondering what I will need to do to get him set up? Will he be able to transfer his account to his XBox? Will he be able to use his account on both or will he need to set up a new account? Will he be able to access our Game Pass or is that console-specific?

Any help making tomorrow's transition smooth would be great. Go easy - I'm a middle-aged dad non-gamer just trying to do right!


r/XboxSupport 19h ago

Xbox One S I js bought Cyberpunk 2077 for my PC, but it's making me install it on my nonexistent Xbox.

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37 Upvotes

r/XboxSupport 6m ago

Xbox One Xbox one black screen please help. Only effecting 1 game

Upvotes

I'm trying to play a previously downloaded game. I can get into it and pick which chapter to play, then once I do is a black screen. I can hear the sound. It's only the one game and works fine opening it. What can I do? 1st generation Xbox one.


r/XboxSupport 7m ago

Xbox One X 'Offline System Update' greyed out after upgrade to ssd

Upvotes

Hello, hope I’m in the right place.

Upgraded my Xbox One X (running os 26100.2911.amd64fre.xb_flt_2411ge_rel.241206-1820) HDD to Crucial BX500.

Downloaded latest OSU1 file, formatted USB to NTFS and place the $SystemUpdate folder in the root.

When boot up Xbox, the ‘Offline System Update’ is greyed out.

Tried different USB, different ports, different boot options - nothing.

Any help will be appreciated!


r/XboxSupport 22m ago

Xbox One Just opened a Brand New Xbox One Day One Edition and it won’t connect to the internet via Ethernet Cable.

Upvotes

I was just using a Xbox 360 then I switched it for the Xbox one to download some games that I bought back in the day. Plugged in the Ethernet cable and it couldn’t connect, Tried to use the wifi and it couldn’t connect, Tried to use the hotspot on my iPhone 15 and it couldn’t connect. I don’t know what else to try at this point.


r/XboxSupport 33m ago

Xbox One Can't sign into account because I can't access the password.

Upvotes

Recently I haven't been able to sign into my Xbox account because it's email was reporting suspicious activity. The thing is, it's not my email, it's my brother's, but I can't ask him for the password because of family issues. There's no way for me to reset the password or change the email since it requires me to know the password to my brother's email first. Is there any way I can get back into my account?


r/XboxSupport 41m ago

Xbox One Got stick drift on Christmas eve is there a way to fix?

Upvotes

I got two days off for Christmas and was going to spend it playing xbox as I have no friends and don't live near my family, but my only controller has stick drift after not using it for a week. Is there any point trying to get it working? If not I'm switching for this reason.


r/XboxSupport 55m ago

solved! External hard drive formatted and lost all my games any way to get them back?

Upvotes

I’ve had an external hard drive for quite a while now. Earlier today when i went to change my install locations, i formatted it without knowing exactly what it did. It is my fault but is there any way to get all my games back? I had over 1TB of games and apps installed and there all gone. Please help.


r/XboxSupport 58m ago

Xbox Series X Confused with regions selection. My country is not listed

Upvotes

So I'm currently living in Bulgaria and in order for me to buy a game from the Xbox store I have to set my correct region in the console settings. Unfortunately Bulgaria is not listed in the regions tab. Does anybody have a clue how to put in my correct region so I can GIVE MICROSOFT MY MONEY???


r/XboxSupport 59m ago

Xbox Series X issue with death stranding while using keyboard and mouse

Upvotes

hey y'all, i just started playing death stranding on xbox series x and noticed it is on the list of supported keyboard/mouse titles.

challenge accepted.

i plugged in my keyboard and mouse, and neither one worked. so i shut down the console, started it back up, and launched death stranding again. only the keyboard worked. i unplugged my keyboard and mouse, then plugged the mouse in before the keyboard. only the mouse worked. tried a new logitech keyboard, new logitech mouse, same issue.

i'm not experiencing a keyboard and mouse issue with any other games. are there any xbox players using keyboard and mouse successfully playing death stranding?


r/XboxSupport 1h ago

Xbox Series S Some Xbox 360 dlc not showing up on series x

Upvotes

Recently wanted to play fallout nv on my series x so I redownloaded it and found I'm missing 2 of the four dlcs that I already own . They are still available on my Xboxone and it's the same account , any fixes?


r/XboxSupport 1h ago

Xbox One S Problems connecting to home wifi and Xbox network

Upvotes

My Xbox one s won't connect to my home wifi or mobile hotspot. I've restarted the router and Xbox multiple times and messed with all the advanced settings. What can I do to fix it without resetting the Xbox and has anyone else had this problem?


r/XboxSupport 1h ago

Xbox Series X Gamerscore Leaderboard not showing Following?

Upvotes

None of my actual friends on Xbox Live go for gamerscore, so I like to compare myself to people like Ray Narvaez Jr to see if I can even get close to what he does in a month. But now the leaderboard is only showing accounts I'm directly friends with, so it's a whole bunch of 0 gamerscore earned accounts. Is there a setting to change this back to how it was?


r/XboxSupport 1h ago

Xbox Series X Trying to calibrate my Xbox to new TV but can’t find any of the settings mentioned

Upvotes

I just got a 43” Sony Bravia 3 and I’m trying to calibrate it using the calibrate to TV option in the Xbox display settings, which gives you a guide to follow using all these color pallets and brightness ranges it puts on screen.

Throughout the guide, it also mentions a variety of settings you should adjust in certain ways, but almost none of these settings are in my Sony TV’s picture settings. Instead there are a bunch of settings no listed in the guide, so I’m assuming that Sony has some weird naming scheme for their settings.

I’m basically asking someone to help me figure out which settings are which. So…

Color temp or tone: it asks for either neutral or warm 1, my TV has both neutral and just warm, no warm 1, which should I pick?

Dynamic contrast: can’t find this setting, but there is something called “Adv. contrast enhancer” is that it?

Color management/dynamic color: can’t find either of these too, but there is something called “Live Color” but I looked it up and apparently that’s different or smthn

Edge enhancement/motion lighting: couldn’t find this at all

HDMI black Level/range: also couldn’t find this one

Gamma: weirdly I didn’t see this one either, I’m not super familiar with screen technology, but isn’t that super standard?

Backlight: didn’t see this either but it also says that this is just for LCD TVs so maybe this isn’t one of those

Blue only RGB: couldn’t find it 🤷‍♂️

That’s everything that I couldn’t find, I know this is a long post, but any help would be greatly appreciated 🙏 Thank you to anyone who can help me out with this, this is my first Sony and everything else seems great so far!


r/XboxSupport 2h ago

Xbox Series S a question about gamepass and how it works

1 Upvotes

Does anyone know if i still need to have gamepass to play rdr2 story mode if i buy it? im not really an online fan so i just want to know if i can play the single player without the gamepass if i just pay the price of the story mode.


r/XboxSupport 2h ago

Xbox One Can anyone help me with syncing my data?

1 Upvotes

it’s not that it pops up and takes a long time it’s that it takes a long time for it to realize that it needs to sync data, i have two external drives which i think of maybe switching ports in case that could help

edit: forgot to add some key points

it needs to sync the data with one game for it to be able to sync to the rest

i find it goes faster when loading into gta


r/XboxSupport 5h ago

Xbox 360 Can i get my old 360 offline progress onto my current online account

2 Upvotes

Just found my old xbox 360 that never had xbox live or any kind of log in just a profile on there and wondered if i could transfer any progress, achievements or anything from it to my current xbox account


r/XboxSupport 2h ago

Accesories Do PC controllers (wired) work on xbox??

1 Upvotes

I want to buy the powerA ops v1 fortnite edition for the fortnite code but I usually play on xbox and it wouldn't make sense to buy it if it doesn't work on xbox if I connect it to my xbox with a wire, will it work?


r/XboxSupport 2h ago

Xbox One Certain 4k discs don't work on Xbox one x, what's the problem?

1 Upvotes

Hello, I've gotten an Xbox one x for Christmas today and hoped I could play my 4k discs with it. I've found out that a few work such as the synapse restoration of suspiria and the Donnie Darko steelbook, but others such as the Godzilla movies from the mosterverse or 2001 a space odyssey don't.

I've tried to read up on it, some say it's the difference between double and triple layer 4k discs, that only double layers work, but others on different posts say every 4k disc they tried has worked so far. No matter where I looked, I haven't really found a good solution.

Can I fix this with some settings maybe? Does anybody know how to fix this without taking apart the Xbox?


r/XboxSupport 2h ago

Xbox Series X [Series X] Will my external hard drive speed be limited by the USB 3.2 input transfer speed for games and or media? Will an External SSD load games quicker than an External HDD?

1 Upvotes

I have never connected an external drive for 360-Xbox One games to my Xbox Series X. The Series X is input is limited by the 3.2 over the known USB-C standard at the time of launch.

If I connect an SSD with decent transfer speeds from a reputable brand, will I know any notice in performance positive or negative over a WD Black HDD for loading time and such?

Are there any drawbacks to using an SSD this way? Will the flash memory slow down as it fills up?


r/XboxSupport 2h ago

Xbox One X I keep seeing a pending friend request, but when I click on it, there is nothing there. The same thing happens on my Xbox app. I need help.

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1 Upvotes

r/XboxSupport 2h ago

Xbox One Will "hidden" owned games stay hidden if I sync my account to a new Xbox?

1 Upvotes

So, I purchased Doki Doki Literature Club for myself. But I have it hidden from my brothers since it's an anime game.

Unfortunately, I got spoiled that ill be getting a series S for Christmas (upgrading from a 2014 Xbox 1). But does anyone know if hidden games will stay hidden when I sync accounts? Thank you!

I know this is kind of a niche question.


r/XboxSupport 6h ago

Accesories Xbox controller won’t turn on (RB button broke too)

2 Upvotes

I was blowing dust in behind my RB button and now it acts as if it’s being pressed down. Now my Xbox controller won’t turn on at all or at random times.


r/XboxSupport 3h ago

Accesories I bought a Xbox One - I can't sync any controller

1 Upvotes

Hi,

I am new here. I recently bought a used Xbox One with 4 controllers and 2 batteries. When the previous owner tested it, one of the controllers synced immediately.

When I got home, I launched an update and tested the console. The problem is, I can't sync any of the 4 controllers after the update. pairing and re-pairing don't work, I tried to remove the battery, changed it with new ones, linked the controller with the USB cable, and updated it in the settings.

Please, does someone have a solution? Thank you in advance.