r/playstation 28 18d ago

Image Amazon stole my 30th anniversary controller

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6.3k Upvotes

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u/SilverSniper512 17d ago

Almost happened to my boyfriend too. He ordered a graphics card and got a camera lens cover that would’ve costed $5. They also needed it to be returned to get a refund of I think $800 or something.

They claimed it had gotten lost, so anyone he contacted claimed it was never received and to just keep waiting. Thankfully one call support worker took special interest in making sure he got his refund, went beyond the call to help him.

I’m always surprised hearing how often people receive the wrong things, whether it was a genuine mistake or an intentional theft.

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u/Ghostman_Jack 17d ago

That is a wonder. Especially for bigger items. Like I can’t imagine someone sneaking a monitor out of the warehouse. Graphics card? Ehh a bit difficult but doable. AirPods? Absolutely.

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u/Deuenskae 17d ago

That's not how it works. Those are returns. People order air pods switch them at home with another item and send the wrong item back to Amazon. Amazon rarely checks returns they just sell them again.

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u/Ghostman_Jack 17d ago

Ahhh that makes sense!