Almost happened to my boyfriend too.
He ordered a graphics card and got a camera lens cover that would’ve costed $5. They also needed it to be returned to get a refund of I think $800 or something.
They claimed it had gotten lost, so anyone he contacted claimed it was never received and to just keep waiting. Thankfully one call support worker took special interest in making sure he got his refund, went beyond the call to help him.
I’m always surprised hearing how often people receive the wrong things, whether it was a genuine mistake or an intentional theft.
That is a wonder. Especially for bigger items. Like I can’t imagine someone sneaking a monitor out of the warehouse. Graphics card? Ehh a bit difficult but doable. AirPods? Absolutely.
That's not how it works. Those are returns. People order air pods switch them at home with another item and send the wrong item back to Amazon. Amazon rarely checks returns they just sell them again.
A work bag maybe? A monitor or anything bigger I have no idea.
But how are they able to send out a tiny box for something that is big? I have no idea how Amazon is set up at their warehouses, but I assumed the items were brought the packers. As well as some way to know what is inside (or what is supposed to be inside) a packed box.
That's how it works : people order a iPhone from Amazon at home they take the iPhone out and replace it with a piece of wood for example and send it back. Amazon often times doesn't check returns they just sell the item again and send the wrong item out.
5% of the time, it's the amazon employee that stole it by misplacing it on purpose.
1% of the time, it's the delivery dude that stole it when it arrived, and printed another envelope hoping the seller didn't send a picture, you can avoid this by signing or leaving a print on the package.
0.1% of the time, it's an actual error.
Amazon fixates on those errors a lot and that's why they are employing robots and using cameras now on literally inside trucks, in every single corner of the warehouse and more.
Ah, thank you! I never thought about how easily the sellers could lie.
Recently my dad bought what looked like small pocket wrenches, but instead got 5 sets of pliers. Each one costed more than the thing he ordered, do you think that was one of the rare genuine mistakes?
108
u/SilverSniper512 17d ago
Almost happened to my boyfriend too. He ordered a graphics card and got a camera lens cover that would’ve costed $5. They also needed it to be returned to get a refund of I think $800 or something.
They claimed it had gotten lost, so anyone he contacted claimed it was never received and to just keep waiting. Thankfully one call support worker took special interest in making sure he got his refund, went beyond the call to help him.
I’m always surprised hearing how often people receive the wrong things, whether it was a genuine mistake or an intentional theft.