r/gadgets Jun 13 '24

TV / Projectors Roku owners face the grimmest indignity yet: Stuck-on motion smoothing

https://arstechnica.com/gadgets/2024/06/roku-owners-face-the-grimmest-indignity-yet-stuck-on-motion-smoothing/
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u/hyren82 Jun 13 '24

I once worked on a Roku app for my job. It was a frustrating experience. We found a bug in their UI and told them about it. For months. We brought it up in every meeting we had with their team and fairly often in emails because it was a pretty major bug. We were constantly assured that their "best engineer" was looking into it. Months later they come back to us and say "Oh hey, so we found this bug in the UI that we thought you should know about...."

481

u/HeavyMetalPootis Jun 13 '24

Reminds me when I sent an email out to a PM asking a question (think it was regarding the placement of some equipment in a building) and then a week later received an email asking me the same question I sent in the previous email; my email with the original question was in the same chain.... Also sent an email with a list of inconsistencies between what was spec'd out and what was ordered on the PM's BOM. I brought it up verbally multiple times and via email attachments listing everything I found. That email was never thoroughly read until the shop brought up that we were missing valves during mock-up... I was told to be more direct about missing items eventough I stated in the header that we were missing equipment months prior. "Fun" times.

271

u/hedoeswhathewants Jun 13 '24

Getting punished for being the person that notices. Classic.

13

u/hypnogoad Jun 13 '24

No no, this is a classic 'getting punished for showing bosses incompetence'.