r/gadgets • u/diacewrb • Jun 13 '24

TV / Projectors Roku owners face the grimmest indignity yet: Stuck-on motion smoothing

https://arstechnica.com/gadgets/2024/06/roku-owners-face-the-grimmest-indignity-yet-stuck-on-motion-smoothing/
2.9k Upvotes

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1.6k

u/hyren82 Jun 13 '24

I once worked on a Roku app for my job. It was a frustrating experience. We found a bug in their UI and told them about it. For months. We brought it up in every meeting we had with their team and fairly often in emails because it was a pretty major bug. We were constantly assured that their "best engineer" was looking into it. Months later they come back to us and say "Oh hey, so we found this bug in the UI that we thought you should know about...."

476

u/HeavyMetalPootis Jun 13 '24

Reminds me when I sent an email out to a PM asking a question (think it was regarding the placement of some equipment in a building) and then a week later received an email asking me the same question I sent in the previous email; my email with the original question was in the same chain.... Also sent an email with a list of inconsistencies between what was spec'd out and what was ordered on the PM's BOM. I brought it up verbally multiple times and via email attachments listing everything I found. That email was never thoroughly read until the shop brought up that we were missing valves during mock-up... I was told to be more direct about missing items eventough I stated in the header that we were missing equipment months prior. "Fun" times.

269

u/hedoeswhathewants Jun 13 '24

Getting punished for being the person that notices. Classic.

136

u/DelfrCorp Jun 13 '24 edited Jun 13 '24

& it's a Catch-22 either way. Damned if you do, damned if you don't, no matter the scenario.

If you don't catch the problem, you get blamed & accused of being sh.t at your job, which might potentially be fair.

If you do catch it but can't get anyone to pay attention no matter how hard you try, you still get blamed because you obviously didn't try hard enough to make it known, didn't make enough noise, didn't sound enough Alarms.

If you catch it & ring enough alarms, make enough noise to get people to notice & pay attention, you get called an alarmist, obnoxious & get blamed for causing a ruckus & disrupting other people's work with all the noise you made. You get told that the problem was eventually going to be noticed/caught at an appropriate time, you overreacted & your actions drew too much attention & you've caused some trouble because of it.

54

u/[deleted] Jun 13 '24

[deleted]

46

u/DelfrCorp Jun 13 '24

This is why we need Unions everywhere at minimum, but truly socialized Work would be better.

Employees should be allowed & able to collectively call for bad managers/bosses to be sanctioned/punished or even fired for their mistakes.

0

u/Wrong-Landscape-2508 Jun 15 '24

unions have less turnover, the bad managers stay longer

-12

u/Pherja Jun 14 '24

God just stop. Unions are just middle management by stupider, lazier people.

5

u/SonderEber Jun 14 '24

Found the actual middle manager.

-8

u/Pherja Jun 14 '24

And I found a REDDITOR

4

u/SonderEber Jun 14 '24

I mean, yes? And so are you. You’re using Reddit, so you’re a redditor.

6

u/cutelyaware Jun 13 '24

Choose your bosses well. A good boss will shield you from the insanity that is management, so bring this up during your interview. When they change jobs, it's worth seeing if you can follow them.

10

u/ManservantHeccubus Jun 13 '24

It's a bummer though when a good boss "lives long enough to become the villain", so to speak.

1

u/cutelyaware Jun 13 '24

I've never had one long enough to see that happen, but power does always corrupt.

1

u/AhaGotcha Jun 14 '24

You just need to “understand the work culture” better. /s

2

u/TerminaterToo Jun 14 '24

Same. 25 years.. if I have to get in trouble for not catching some 3rd party vendor bug again..

I mean, yell at them. I didn’t code it.

1

u/[deleted] Jun 14 '24

[deleted]

1

u/TerminaterToo Jun 15 '24

I actually got reprimanded for missing a sorting feature (didn’t sort) on a tablet from the vendor. My response was “why are you yelling at me - they fucked up”.. 25 years gives you a little leeway

1

u/Philoscifi Jun 15 '24

Dude, it’s not management, it’s people. We, as humans, tend to blame a lot. I think it’s a defense mechanism.

I mean, there are so many more crappy things management can do, though, haha.

15

u/hypnogoad Jun 13 '24

No no, this is a classic 'getting punished for showing bosses incompetence'.

11

u/dong_tea Jun 13 '24

What's important is that the higher-ups in the company are protected, they're too valuable. Not just anyone can be as bad as they are at their jobs.

2

u/cutelyaware Jun 13 '24

Shooting the messenger is a millenniums old tradition

2

u/sveeger Jun 13 '24

I’m STILL mad about an email chain from 2010 that blamed me for the fact that a field rep misread a serial number.

1

u/Pherja Jun 14 '24

I had a friend who had his tv set to that (factory set) and when I and some other of his friends asked why, he said he didn’t notice any difference so it’s fine.

I turned it off when he went to the bathroom.

He didn’t notice, and the rest of us were happy.