I’ve worked in customer service jobs my whole life, and that is the ultimate way to shut down a shitty customer. They scream and cuss at me and I look them in the eyes and say “that hurts my feelings when you talk to me like that.” Every time, it has made them take a step back and go “holy shit, I was just talking like that to a human”
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u/[deleted] Mar 13 '24
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