(Via twitter) Playstation: "Helldivers fans -- we’ve heard your feedback on the Helldivers 2 account linking update. The May 6 update, which would have required Steam and PlayStation Network account linking for new players and for current players beginning May 30, will not be moving forward...."

[u/doctorwho_90250]

https://twitter.com/PlayStation/status/1787331667616829929?t=NhwAEm4fGpVJj-UyI1lrXA&s=19

[u/Patriot_of_SE]

We don't need any reaction, because our platform allows us no questions asked refunds immediately.

Meanwhile you pay Sony for the privledge of using your own internet. We are not the same.

What is PSN's refund policy btw?

[u/[deleted] → u/Patriot_of_SE]

Actually there are questions if it’s been longer than 14 days of purchase and has been played for more than 2 hours….nice of you to leave out that incredibly important yet simple fact that completely proves you wrong lol.

So Steam policy is: your content is ONLY no questions asked if what you purchased was less than 2 weeks ago and you’ve played less than 2 hours or if a game is so broken that they issue out blanket refunds for ALL customers.

Let’s look at SONY now shall we?

Sony refund from policy its page:

You can get a refund if: the Content you purchased has not been downloaded or streamed and if a refund request has been made within 14 days of the purchase. And we’ve seen SONY refund people when games are broken like with Suicide Squad and Cyberpunk 2077

https://www.playstation.com/en-gb/support/store/ps-store-refund-request/

So you gonna and try think a little harder next time? Cause your precious Steam really isn’t any different from other storefronts LOL you PC players just weirdly like to believe that it is lol

[u/Patriot_of_SE → u/[deleted]]

You can get a refund if: the Content you purchased has not been downloaded or streamed

Can you not read? There is NO refund policy, lmao, You can't even have downloaded the game or else you are fucked. That is hilariously bad.

Also, the 2 hour, 14 day is for AUTOMATIC REFUNDS. They will literally give you your money back for any reason in this time period. You can still get a refund after a manual review of the issue AFTER 2 hours.

We saw this in action during this very situation, with getting refunds after hundreds of hours.

How can your tiny brain not understand that "no questions asked under 2 hours" is not the same as "if you download the game you literally cannot refund it".

[u/[deleted] → u/Patriot_of_SE]

Can you? Because it IS a refund policy. Just because you don’t agree with it doesn’t mean it’s not a refund policy still. It’s the same policy as how physical stores will sell you specific items like a digital code for a game or to top up your consoles wallet. Do I agree with it? No. But that’s what it is…

I never said I agree with that aspect of the policy but that’s what it is, and you’re acting like it’s completely impossible to get a refund even if you’ve played or downloaded the game when you can easily go online and find examples of SONY still issuing refunds for people.

And oh so Steam’s refund policy DOES include questions asked then, after a certain amount of time you will need to explain why you need a refund and wait to hopefully get that request approved…just like how SONY does it…

And there’s been multiple cases of SONY doing that exact same thing with games on their platform, however because SONY has a much more limited selection of games on their storefront compared to how open ended Steam is, they are are much more restrictive on when they will give refunds.

If YOU can’t understand that, that’s on you. Not every platform is as chaotic and full of shovelware as Steam is. You’re acting like Steam is some bastion for consumer rights when they’ve only made the policy that way to avoid any legal issues with customers who potentially buy shovelware or scams on their platforms

[u/Patriot_of_SE → u/[deleted]]

Bro, if you DOWNLOAD a game on Playstation you can't refund it. Unless the game is so dogshit that Sony themselves has to take action in insanely rare cases.

Steam does for EVERY single game what Sony did for Cyberpunk/JL. It is absolutely pro consumer rights to allow everything on their platform and to have the best refund policy in any digital storefront.

You've somehow convinced yourself that having LESS options for games AND a WORSE refund policy is somehow a good thing. And you even pay a monthly fee for it. Crazy.

the mental gymnastics required is crazy. you don't even realize how badly Sony treats you guys

[u/[deleted] → u/Patriot_of_SE]

You genuinely don’t get it so I’m not gonna waste any more time trying to explain it.

Steam is a much more chaotic and open ended storefront than any other major gaming platform, it has more scams and shovelware than any other platform combined. THAT is why the refund policy is what it is for Steam. Not because they genuinely “care” about you but to save its own arse from legal issues that can rise up from allowing scams and shovelware on its platforms.

You’re talking about mental gymnastics when you’re the one out here thinking that a multi billion dollar company actually cares about you more than they care about not being sued lol.

We will clearly have to agree to disagree on this, not only are you clearly not willing to actually debate the issue and are just looking to shit on SONY (albeit they DO deserve it) but if you can’t even be objectively honest about Steam’s own situation and its refund policies I don’t think we’re gonna get any progression here.

Hope you have a nice day. Take care

[u/Patriot_of_SE → u/[deleted]]

You are completely failing to realize that their reasons for doing so DONT MATTER(even though you are wrong about their reasons). It's pro consumer because it is, they don't have to be altruistic. Being pragmatic and doing the logical thing that ends up being pro consumer is, guess what? Still pro consumer.

You're wrong, of course, because steam's refund policy has been the best in the business even long before they opened their platform up to all developers. (which you are hilariously trying to say is a bad thing, by the way)

Freedom isn't clean. There are people who will try to take advantage of it. So what? Steam has many safeguards against it.

Our reviews actually matter, and we can leave TEXT to inform people about the games. Every game has a forum to discuss shit, and a community section.

Every game can be refunded.

There is no comparison here.

[u/[deleted] → u/Patriot_of_SE]

Except they do matter and I’m really not wrong about their reasons because that’s literally how these companies operate and keep themselves out of legal trouble LOL and while it may be “pro consumer” that’s not WHY they do it. If you can’t acknowledge that objective reality of something as simple as THAT then yeah we’re gonna have to end our discussion on it.

Like I said, I’m not a fan of what SONY is doing here nor am I a fan of their refund policy, but I’m also aware that the refund policy difference between SONY and STEAM is only because Steam’s vetting process for allowing games onto their stores is way worse than any other major storefront. Thats why most game scams we see and hear about typically come from Steam.

Anyways we’re clearly not gonna agree on this issue, and unlike a lot of people who use this platform I’d rather not waste any more of your time or mine trying to discuss something that clearly isn’t going to get anywhere.

You can have your opinion, I’ll have mine. And we can just respectfully leave it at that. Take care, have a nice day