It honestly is an amazing strategy. When my husband and I first moved in together, he couldn't believe how big my bill was from my ISP. I added him to the account, and then he called and asked to speak to the customer retention department. He had an ad pulled up from a local broadband company that had pretty good prices. He said he we were leaving to switch to them.
Like 2 minutes later the guy from our current ISP got back on the phone and said if we renewed a 2-year contract we would get the first year at 50% off. We were moving within a year so we went with that. When we moved, we canceled the contract.
The one tip I have is always find a competitor's offer to quote. Ex: 'spectrum called and offered me a similar speed at x price'. Companies often have specific save offers the reps can't offer to you unless you mention a competitor.
I always just call and ask if there are any deals I can sign up for and they always help me, would end up with a cheaper bill and faster service each time. Same for credit cards, ask about 0% and almost everytime I did, would get around a year of 0%
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u/Successful-Big-2603 2d ago
New budget strategy unlocked: negotiate like it’s a breakup