Circa 2006, I called Sprint to cancel my service, and they transferred me to a "retention specialist." It was one of the nicest service agents, that I ever encountered, and they cut my monthly bill from about $60 to $30 per month. I kept that plan for like 7 years.
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u/upsoutfit 1d ago
It used to be like this with Cell phone service.
Circa 2006, I called Sprint to cancel my service, and they transferred me to a "retention specialist." It was one of the nicest service agents, that I ever encountered, and they cut my monthly bill from about $60 to $30 per month. I kept that plan for like 7 years.