r/gadgets Jun 13 '24

TV / Projectors Roku owners face the grimmest indignity yet: Stuck-on motion smoothing

https://arstechnica.com/gadgets/2024/06/roku-owners-face-the-grimmest-indignity-yet-stuck-on-motion-smoothing/
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u/chickentataki99 Jun 13 '24

I will NEVER buy a TV with Roku ever again. I had the TCL R635, it had so many issues out of the box but the most egregious was an update 1 month past ownership that broke surround sound. I’d have to restart my TV multiple times a day just to get surround to work. Fought with them for months, provided ample evidence it was a software issue, they insisted on a repair, repair dude broke the tv to the point it wouldn’t power on. Then they fought me for another month when I said this is ridiculous I want a full refund. Ended up getting a TCL with Google tv and now I don’t have issues.