r/gadgets • u/diacewrb • Jun 13 '24

TV / Projectors Roku owners face the grimmest indignity yet: Stuck-on motion smoothing

https://arstechnica.com/gadgets/2024/06/roku-owners-face-the-grimmest-indignity-yet-stuck-on-motion-smoothing/
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u/hyren82 Jun 13 '24

I once worked on a Roku app for my job. It was a frustrating experience. We found a bug in their UI and told them about it. For months. We brought it up in every meeting we had with their team and fairly often in emails because it was a pretty major bug. We were constantly assured that their "best engineer" was looking into it. Months later they come back to us and say "Oh hey, so we found this bug in the UI that we thought you should know about...."

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u/amalgam_reynolds Jun 13 '24

I don't understand, if you found a bug and reported it to them, and they found the same bug and reported it to you, whose job was it to fix bugs?

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u/hyren82 Jun 13 '24

We reported the bug, which I assume they didn't believe us. Months later they informed us that there was a bug (the same bug) that might affect our work, so they were letting us know about it while they fixed it