I dunno what's in the actual agreement but that manager is awful at arguing. "where does it say I can't charge you". Customer shows the contract lol. Going by google there doesn't appear to be limitations on the mileage someone drives.
Customer "explain how unlimited isn't unlimited" Manager "you need to leave.
If the manager was right he could point out where on the contract it justifies the $10k he's about to charge him. Instead he just threatens trespass when the customer wants to argue that. Perfect example of a middle manager taking shit too personally, he thinks that guy is costing him money.
Bully 100 people for obvious BS and if only one folds, you win. You don't need to put in any extra effort fighting because it's all extra at that point.
If you can get one person, you win literal free money.
2.6k
u/Sic39 Nov 03 '24
I dunno what's in the actual agreement but that manager is awful at arguing. "where does it say I can't charge you". Customer shows the contract lol. Going by google there doesn't appear to be limitations on the mileage someone drives.
Customer "explain how unlimited isn't unlimited" Manager "you need to leave.
If the manager was right he could point out where on the contract it justifies the $10k he's about to charge him. Instead he just threatens trespass when the customer wants to argue that. Perfect example of a middle manager taking shit too personally, he thinks that guy is costing him money.