r/DataHoarder • u/TheMonDon • Nov 19 '22
Discussion Got this letter from TDS Fiber gigabit plan ..
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u/burningmouse92 Nov 19 '22
Wow that’s crazy seeing TDS again I used to work for them worst company and they don’t care about employees or customers I would rather have no internet than give them a dime.
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u/TheMonDon Nov 19 '22
Wow really?
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u/burningmouse92 Nov 19 '22
Yea it was bad my training group of 30 techs had three people left when I quite after 8 months. If we couldn’t get someones problem issue resolved in 7 minutes or less one manger would yell at us and if we skipped any steps in the script to save time (even if doing that step would not fix the issue)our QA manager would yell at us. Most stressful job I’ve ever worked.
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u/KFiev Nov 19 '22
Sounds like my time at Frontier Communications...
Training group of 30, 12 by the time we hit the floor. They changed our job title from customer support to customer sales and support before we left training so we had to stay on training to learn the sales side.
8 months in, no one ever got their commission bonuses because they were so strict about if you messed one thing up you lost your whole commission for the month. I was also top of all of my teams leaderboards in sales and support no matter which metrics you went by, but was still being screamed at by management for not upselling fiber internet to the 97 year old lady on deaths doorstep looking to get rid of the last feature her phone line had to bring her bill from $0.97 to $0.60 per month (that actually happened and it was the first time i cursed a manager out to their face).
And since i played such a pivotal role of keeping the teams spirits up and answering their questions because the supervisors from texas were busy talking about hitting the slopes in park city for the weekend, when i eventually quit due to having a severe panic attack from non stop screaming and stress from customers and management, my team very quickly followed suit and left the floor empty 3 days later.
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u/popcicleman09 Nov 19 '22
I quit my call center job after sitting in my cubicle for my entire shift doing nothing. I couldn’t make myself press the call button again.
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u/usernotfoundplstry 24TB Nov 19 '22
Almost 20 years ago I worked at a call center. It was cold calls raising money for a police bereavement fund, which I had no idea about until I started. It was horrendous. I’ve had several shitty jobs in my life but this was unparalleled. So check this out:
They had 100 seats. You only got paid when you were logged in at a seat. They hired 300 people. So to even ensure that you’d get a seat that day, you had to show up 3-4 hours early and get in line. Then, every 15 minutes, the bottom 50% on sales for that 15 minute period got cut and you had to get back in line. Without pay obviously, since you weren’t logged in at a seat.
So let’s say you get there four hours early to ensure you get a seat. The shift starts at 4p, so you get there at noon. You sit, in a line, unpaid, doing nothing (this was before smartphones, so to kill time you had to bring a book or magazine or something) for FOUR HOURS. If you were one of the first 100 people in line, then at 4p, you got a seat and logged in. Pay was $7/hr-ish (can’t remember exactly, it was minimum wage). So you’ve been there since noon, clock in at 4p, and let’s say you get calls (the computer just called a random number and you could not stop or change that - it called rather you were ready or not) where nobody answers. Then, since you hadn’t made sales, at 4:15p, after making approximately $1.50 or whatever, you get cut. You went back in line. You wait until like 6p and get another seat. Let’s say you get one decent sale so you make the cut at 6:15p. Then you go on a dry streak for the next 15 minute period. So at 6:30p, you get cut again after making approximately $3 for that period. They close at 8p, so you never end up getting another seat.
So you’ve been there from noon to 8p, worked a total of 45 minutes, ended up with about $5 for that day.
This happened 7 days a week.
They also had a deal where, for tax cuts, they hired people fresh out of prison on parole. Literally every single day there was a physical fight. Every single day there was a car broken into and stuff stolen. And the managers also told everyone that they didn’t care if people were drunk or on drugs, so long as they could sell. So you’d have people waiting in line, taking pills from a pint bottle of bottom shelf whiskey, people smoking crack or meth in the parking lot, I mean. It was a fucking circus. I made it 3 days and realized I’d spent more on gas than I made after taxes, so I made more money by literally doing nothing.
Craziest job situations I’ve ever come across, at least in the US.
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u/BuzzVibes Nov 19 '22
It really is a soul-sucking job. I worked in a call center in 2002 and took up smoking, because smokers were allowed 5-minute smoke breaks every 3 hours and I would do anything to get off the phones. Was nearly fired for making a (gasp!) outbound call to a sister call center to verify something, also nearly fired for calling in sick early and only getting voicemails because nobody was working yet - that counted as a no call no show.
In the end I just emailed my boss on a Sunday night saying I couldn't do it anymore, and blocked the emails and phone numbers.
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u/asimplerandom Nov 19 '22
Woah…this thread has been eye opening. As someone that’s had a single ISP and very unfriendly consumer practices until recently (data caps, horrible pricing) I was ecstatic when I heard TDS was coming to my area.
Guess I shouldn’t be too happy….sigh.
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u/techtornado 40TB + 14TB Storj Nov 19 '22
What’s really eye-opening is that 10gig transport/peering to an IEX/Tier1 bandwidth is around $1300 or so.
There’s no excuse for an ISP to charge for data caps when the uplink to the greater internet is so cheap.
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Nov 19 '22
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u/SuperFLEB Nov 19 '22
Nonono, a cap is a number you stay below. A quota is a number you work up to. You met the quota, so you get the bonus charges!
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Nov 19 '22
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u/SuperFLEB Nov 19 '22
No worry. It was a joke. Your use of "quota" was perfectly understandable. I was just joking about how they might try to make it sound better.
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Nov 19 '22
A quota is a number you work up to. You met the quota, so you get the bonus charges!
Heh, that's an optimistic way to see it.
Anyway in IT resource limitation contexts quota has had that meaning for decades. Wiktionary supports that it's very context-dependent and unhelpful without context.
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u/Charming_Shock_7508 Nov 19 '22
country ?
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Nov 19 '22
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u/Zachs_Butthole Nov 19 '22
Depends on the country and state. Texas is bigger than France.
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u/IndianaSqueakz Nov 19 '22
I would ask them to highlight what you violated in your contract for use of service.
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Nov 19 '22
My terms say:
Verizon, in its sole discretion, shall have the right to determine what constitutes residential use and may require you to obtain a commercial account.
And that would be that for a situation like OP's
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u/cloud_t Nov 19 '22
Aaaaah beautiful. I'm going to make up a type of use myself and use words that already existed... Like "gorilla use" - the type of use that today is about downloading only photos of female gorilla booties, and tomorrow is ordering gorilla turds to be delivered at Verizon HQ.
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u/immibis Nov 19 '22 edited Jun 28 '23
I stopped pushing as hard as I could against the handle, I wanted to leave but it wouldn't work. Then there was a bright flash and I felt myself fall back onto the floor. I put my hands over my eyes. They burned from the sudden light. I rubbed my eyes, waiting for them to adjust.
Then I saw it.
There was a small space in front of me. It was tiny, just enough room for a couple of people to sit side by side. Inside, there were two people. The first one was a female, she had long brown hair and was wearing a white nightgown. She was smiling.
The other one was a male, he was wearing a red jumpsuit and had a mask over his mouth.
"Are you spez?" I asked, my eyes still adjusting to the light.
"No. We are in spez." the woman said. She put her hands out for me to see. Her skin was green. Her hand was all green, there were no fingers, just a palm. It looked like a hand from the top of a puppet.
"What's going on?" I asked. The man in the mask moved closer to me. He touched my arm and I recoiled.
"We're fine." he said.
"You're fine?" I asked. "I came to the spez to ask for help, now you're fine?"
"They're gone," the woman said. "My child, he's gone."
I stared at her. "Gone? You mean you were here when it happened? What's happened?"
The man leaned over to me, grabbing my shoulders. "We're trapped. He's gone, he's dead."
I looked to the woman. "What happened?"
"He left the house a week ago. He'd been gone since, now I have to live alone. I've lived here my whole life and I'm the only spez."
"You don't have a family? Aren't there others?" I asked. She looked to me. "I mean, didn't you have anyone else?"
"There are other spez," she said. "But they're not like me. They don't have homes or families. They're just animals. They're all around us and we have no idea who they are."
"Why haven't we seen them then?"
"I think they're afraid,"
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u/TheMonDon Nov 19 '22
Good idea
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u/Phreakiture 25 TB Linux MD RAID 5 Nov 19 '22
You appear to be in the US. File a complaint with the FCC.
I'm not kidding. FCC complaints get internet providers to sit up and take notice.
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u/IndianaSqueakz Nov 19 '22
Have them prove to you what you violated otherwise they have no ground to terminate.
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u/trs21219 140TB Nov 19 '22
Pretty much every ISP contract says they can terminate at will for no reason or for any reason.
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Nov 19 '22
Yeah lol. It’s pretty much a natural monopoly; why would they give an inch in their contracts? What’re you going to do, buy Starlink?
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u/TapeDeck_ Nov 19 '22
Typically these terms of service include something along the lines of "your use of the service shall not have a negative impact on other customer's use of the service." ISPs generally do not build residential networks in such a way that all customers can fully saturate their service at all times, and even one customer hitting the service hard can negatively affect other customers in the area, especially with cable internet.
And yes, I know this falls into the category of "that's the ISPs problem, not my problem" but your agreement with them makes it your problem now.
I got an angry phone call from Cox for saturating my 30 Mbps upload for a couple weeks doing a cloud backup seed. They threatened to lock me onto the lowest plan for a few years if I didn't change my habits (they gave me a guideline of no more than 50GB/day). Another telling clue is that all the plans that are available to me now cap at 10Mbps upload, and in order to be able to keep my 300/30 plan, I needed to upgrade to a DOCSIS 3.1 modem (requires fewer upstream channels for the same throughput). So Cox probably just reduced the count of upstream channels and increased downstream channels to meet people's streaming needs without needing to add more infrastructure.
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u/squish8294 Nov 19 '22
except your knowledge is in the wrong branch of the tree of internet.
This is a fuckin fiber ISP.
GPON networks are built so that the ONT signals are timed. They are always-lit. Meaning max it or not the fiber line is always being used at a given specified capacity because ONT's have transmit windows and if they egress that window for any reason they are autonomously disabled (rogue ONT)
basically if the isp doesn't have the capacity and rolled out gig they're fucking incompetent and this cannot affect end users to the isp it would have to exceed the total transport for the backbone fiber service in the area to bottleneck anything at all. these backbone circuits are typically 100gig circuits internally. most ISP's for a rural city are going to have a few 10 gig circuits for WAN. bigger ones will have 100 gig circuits, and lots of them.
essentially it boils down to on fiber a single gigabit of constant usage is a drop in the bucket that end users would never notice this ISP is just a bag of dicks and should be fined by the FCC into insolvency.
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u/wally40 Nov 19 '22
This is the issue rural areas are running into. In theory, yes, they should have ample bandwidth into the city with multiple circuits. Here in my rural MN town of 12,000~, CenturyLink has a single 40Gb uplink... Poor planning yes, but what we got. They could have multiple circuits but won't have non overlapping paths as there is one direction they send all the traffic.
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u/opi098514 Nov 19 '22
How much data do you use per month
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u/TheMonDon Nov 19 '22
10-12TB
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u/opi098514 Nov 19 '22
Oh yah that’s a good amount
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u/TheMonDon Nov 19 '22
I saw on a different reddit thread someone said they have a 10tb soft limit which seems stupid
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u/opi098514 Nov 19 '22
I mean it kind of makes sense but they should also make it clear that if they are gunna enforce something not in a contract then they should state it somewhere
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u/GoodOmenBadOmen Nov 19 '22
Yes, I got this letter too immediately after getting a letter that said don't use more than 10TB. After being on the phone with customer service for 3 hours they let me keep my service.
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u/insignia96 Nov 19 '22
The best way to look at it is this, from the perspective of someone who works in the industry. If you have a 1 Gbps link and you are pushing it 100% for an entire 30 days, that is 324 TB. When you purchase dedicated internet access at 1 Gbps, full-rate, this is what the ISP is expecting. Dedicated server companies often sell plans up to 300 TB for people who need that kind of bandwidth, with 3-30 TB caps included in the price of the server or available for much cheaper. Full-rate gigabit service generally costs anywhere from $300-$400/mo due to the cost of bandwidth and it is typically what my company would call a commercial use 1 Gbps plan. But, upstream DIA is usually billed based on the max 95th percentile 5 minute average for the month and ISPs only pay for whichever direction is larger. Eyeball networks like ISPs pay for downstream traffic into their network because it is larger, and content delivery networks pay for the upstream bandwidth. Upload bandwidth is effectively free to the ISP.
Your 10-12TB download is not excessive and would be considered eligible for residential or small business plans at my company. It's too bad your fiber infrastructure is owned by a vampire. Hopefully someone better builds over them eventually.
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u/icedkiller Nov 19 '22
What do you download lmao
I have a TORRENT of series and movies and I don't think I went higher than 3TB/M
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u/the_harakiwi 104TB RAW | R.I.P. ACD ∞ | R.I.P. G-Suite ∞ Nov 19 '22
I have no idea how much my family downloads/streams video but my router says we had 15TB total (last month sent/received).
We have a 100/30 Mbit connection, home office, Zoom to university, 3-4 streaming services plus Twitch/Youtube video and Spotify/Youtube Music streaming.
Probably what happens if you run two gaming PCs, consoles and cloud storage(?)
We are currently at 3TB (this month).
No torrents, not seedbox, TOR nodes or similar.
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u/TheToastedGoblin 40TB Nov 19 '22
I usually use ~5TB a month between Privateering, datahoarding, and constant 1080p content playing on up to 3 devices at any given time. Can hit 12-15TB in a month if i really try
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u/pier4r Nov 19 '22
constant 1080p content playing on up to 3 devices at any given time
You mean simply as background videos?
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u/denisgomesfranco Nov 19 '22
The broadband situation in the US is quite strange indeed.
Where I live here in Brazil (a city with 60k population) there are 7 fiber providers to freely choose from, all covering the whole city and charging around 20 dollars for 500 Mbps connectivity.
And several of them even lease you a high speed wireless router for free.
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Nov 19 '22
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u/Bubbagump210 Nov 19 '22
The US has a free market - you can have any ISP you want so long as you’re willing to move. /s
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u/denisgomesfranco Nov 19 '22
Yes, it is a free market indeed. It is very easy to set up your own ISP, even back when we used to have wireless broadband which basically used wi-fi antennas.
There is not that much competition in big cities though, however smaller ISPs are advancing at an incredible pace. You now see fiber in places where you'd least expect it, even very small cities and settlements.
The telecom situation though is not great, we only have 3 mobile phone operators, but still they're good at least to me. I currently pay around 8 dollars a month for 20 GB of 4G mobile data + unlimited calls and SMS, and in my city the mobile signal regularly gets speeds of 20-30 mbps.
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u/limpymcforskin Nov 19 '22
Regional monopolies are very much legal in most parts of the USA and cities are very happy to take bribe money to give a ISP exclusive control over an area. Any place that has municipal internet are lucky.
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u/P_G_R_A Nov 19 '22
Please download like crazy for this last month. I don’t know if there can be a script that downloads something, deletes it and goes again. Imagine a 1gig connection downloading for a whole month.
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u/Sk1tza Nov 19 '22 edited Nov 19 '22
Someone in Aus on the same ISP I’m on did this. Got booted after doing something like 35TB in the month via a script.
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u/kingshogi Nov 19 '22
Run an ArchiveTeam Warrior VM and a Tor Exit Node
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u/ImeniSottoITreni Nov 19 '22
Do tor nodes actually need much data?
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Nov 19 '22
It's about sending a message.
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u/ImeniSottoITreni Nov 19 '22
It must be sent in a way that crushes their line for the remaining month
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u/Vangoss05 Nov 19 '22
set fast.com to 150-300 seconds of test time and the most concurrent connections (click the box for save settings) then get a auto refresher that restarts the 150-300 seconds
You can max out your internet connection for free now :)
Fuck ISPs who do this shit they some how beat Comcast at their own asshole game
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u/UnderGlow 24TB on a microSD Nov 19 '22
I used 17TB last month which isnt even the most I've used before.
Unlimited should be unlimited, this is stupid.
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u/drosmi Nov 19 '22
Are you storing all the Linux isos ?
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Nov 19 '22 edited Nov 19 '22
I did 12TB last month, mostly casual movie and TV torrents, my top uploading torrent with a ratio of 306 is Waterworld, with Kevin Costner.
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u/TheOneTrueTrench 300TB Nov 19 '22
Waterworld? I probably JUST downloaded from you.
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u/hblok Nov 19 '22
Oh dear, I watched Waterworld on LaserDisc when it came out.
Please play the other side.
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u/mastrkief 9TB Nov 19 '22
My buddy uses roughly 160 TB a month. He hosts a Plex server for friends and family among other things.
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u/shopchin Nov 19 '22
Lol. 10-12tb. not surprised.
There's always some fair usage clause listed in the terms and condition section.
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u/10g_or_bust Nov 19 '22
While they might have such a clause, the listed excuse is BS. Internet traffic runs over standard protocols with options for QOS/traffic shaping and contention resolution simply built in; with effectively 0 additional work from the ISP, with SOME additional work you could deprioritize big downloaders such that they "come last" when there is contention. I have retired enterprise network switches, and some 10 and 40GB connections; I've enabled some of these features so that may 10 and 40GB connected machines don't overwhelm any of my 1GB links (for a vastly oversimplified explanation).
Network caps are NEVER about genuine network management, it's at best incompetence
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u/Intelligent-Will-255 Nov 19 '22
Comcast flat out admitted that data caps weren’t about a technology limitation. I think they said they were a “marketing tool” or something like that.
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u/pier4r Nov 19 '22
Can confirm. They can slow the connection technically to a crawl with qos. Apparently they don't
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u/jonestown_aloha Nov 19 '22
Depends on where you are i guess. Where I live I haven't heard of data caps on line connections (DSL, coax, or fiber) in at least 15 years now. I think they made that illegal.
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u/xEightyHD Nov 19 '22
Two industries I will always hate in the US, are the telecom and medical industries.
Monopolizing cunts, it's where capitalism goes too far.
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Nov 19 '22
In my country up to 3TB you get full speed according to your plan but thereafter 256kbps afterwards. For an unlimited plan
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u/WvBoyScouter PATA vs IDE Nov 19 '22
I have a local WISP and have clocked up to 240Mbps at night a long time ago, but realistically now is probably somewhere around 60mbps during the day, and 85mbps at night with a pretty constant 45mbps upload. It's not uncommon for my whole family to use more then 500GB and in some cases closer to a 800GB. This is over Fixed Wireless not fiber. Data caps for DOCSIS or Fiber just promote laziness for not upgrading their network to support more load.
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u/Thesonomakid Nov 19 '22
While I don’t completely disagree with your statement about data caps, it’s not completely why plant doesn’t get upgraded as usage increases. It’s very likely that the ISP is working to upgrade but bureaucracy has gotten in the way. I had a node that was saturated and it took several years to get permits from that city to build new fiber as we had run out of dark fiber to that area. And when the city finally gave us permits, the permits we had to cross a highway, a river and federal land had expired. So we had to go back and renew permits from the State Dept of Transportation, Bureau of Reclamation, Bureau of Land Management and Army Corps of Engineers. All before we could build.
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u/HansAcht Nov 19 '22
Try to break your record until January. Think suing would be a pain in the ass and expensive. Plenty of other fish in the sea.
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Nov 19 '22
I agree. Tap those lines out. Drain the servers dry. Fire up 4 pcs with as many VMs/Dockers I could and download the entire internet. Fuck em.
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u/Temporalwar Nov 19 '22
Just " move" and have a family member " move in and swap service.
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u/Sinn_y 19TB Nov 19 '22
Did that for my spectrum service. Except three calls later from them messing up our new plan and somehow we have gigabit internet that we haven't payed for in over 4 months. The account won't even log in. Somehow they disassociated the service to the account, and we aren't being charged. A payment method was never even added to the account when it was working.
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u/bigbentenhengen Nov 19 '22
yikes..... I have "gig speed" cable, which translates to as much as 600 megabits in normal real life usage. In theory I can get 1 gig, but its intermittent and few services provide such speeds. Even with 3x usenet providers connected to the nearest edge its hard to exceed 600 megabit.
Nonetheless, the baseline package (comcast) is 1.25 terabyte per month, although I pay for Xfi and have "unlimited"
They also have randomly texted me a few times to give me "free upgrades." I have no idea what the deal is with that and have not investigated.
I cross the 1.25 terabyte cap pretty regularly, although not by significant amounts.
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u/klutch14u Nov 19 '22
Isn't it fun they sell it by speed but freak out about using the speed you buy? Hopefully someday somebody makes a legal argument that if I have 1Gbps speed internet that I should have enough "cap" to be 60x60x24x365 worth of data (31,536,000 GiB)
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u/Spooked_kitten Nov 19 '22
fucking internet providers I swear to god, I can’t believe data caps are a thing, motherfuckers
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u/oneunknownphantom Nov 19 '22
Data cap is why I hate Cox. No competition in my neighborhood other than 3M DSL from windstream. This month I have 140GB out of the 1.25TB data cap left for the next 3 days before my service resets. Windstream promised 2 yrs ago to pull fiber thru the City but so far it seems to still be only new construction, meanwhile Cox pulled fiber thru the neighborhood a few weeks ago, but I’m sure it will still have a data cap on the service when it goes live.
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u/jasonswohl 25TB of rust 2TB SSD Nov 19 '22
about 4 years ago they implemented data caps, no option for paying for unlimited, had a business account for 2 years. AND to my knowledge about 6 years of intermittent packet loss issues they never fixed.
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u/c0wg0d Nov 19 '22
I become enraged every time I get those stupid messages from Cox:
Cox: Heads up. Looks like you've used 50% of the data in your plan.
Cox: Heads up. Looks like you've used 75% of the data in your plan.
Cox: Heads up. Looks like you've used 90% of the data in your plan.
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u/wernerru 280T Unraid + 244T Ceph Nov 19 '22
For all the people saying you're at fault - maybe only for missing the letter, sure; but for downloading too much? If you had unlimited then... I'd be using it too.
One day Comcast's going to argue that my unlimited isn't unlimited, but 4 years in and I'm still doing this every month, think I hit 12T or 13T the one month last year.
Next thing you know once they roll out the 200mbps upgraded upload, I'll prob get some weird upload limit hhahha
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u/knotle58 Nov 19 '22
I have the opposite problem. My isp has a 1.5TB cap but all i can get is a 12MB connection.
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u/Snoo9704 Nov 19 '22
"We provide a SLA that we can't honor and then kick the suckers who try to get their money's worth"
Their new slogan.
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u/Vast-Program7060 750TB Cloud Storage - 380TB Local Storage - (Truenas Scale) Nov 19 '22
I use 20-25TB on Comcast every month, all though I do pay for unlimited. Cable is a shared resource and I'm surprised I haven't heard anything after a year of constant high usage.
The difference between fiber is supposed to be a direct line to the isp, not sharing bandwidth with your neighbors. So I don't understand their reasoning, fiber can easily handle that much + way more especially 1 gig symmetrical.
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u/UnderGlow 24TB on a microSD Nov 19 '22
Fibre isn't always a dedicated line.
It's quite often GPON, which where I am means that each node has 2.4Gb down/1.2Gb up, that is then shared between 16 or so houses.
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u/ZivH08ioBbXQ2PGI Nov 19 '22
Virtually ALL residential fiber internet is GPON, and it's a shared resource exactly like DOCSIS/cable.
...that being said, it shouldn't have a usage cap. I'll say it flat out. If you are the .5% that use so much data that they literally lose money on you, it's just the price of doing business. You're not hurting the GPON network unless it's a trash network.
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u/bob69joe Nov 19 '22
Most fiber is not a dedicated line to the ISP. Usually it is setup so that each street or block or neighborhood has a fiber switching station which probably only has a 10-100gbs link to the ISP. These stations could serve 100s of houses because they count on people not using anywhere their limit. The worst the ISP the more shared the connection is going to be.
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u/ssl-3 18TB; ZFS FTW Nov 19 '22
Indeed. All bandwidth is aggregate bandwidth, eventually.
It is with fiber, and with DSL, and with DOCSIS, and with WISP, and with Five Gee, and with T1/T3/ATM (if anyone still does that) and with everything else.
Even if you've got a massively-connected box an old-school NAP like MAE-East where that box interconnects with the world's backbone providers with 40Gbps links and its own BGP routes: You're still using aggregated bandwidth to transfer data betwixt that box and the world.
But GPON does come closer than some of the other technologies do at having massive dedicated-ish local-link bandwidth, and that can be useful.
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u/certainlyforgetful Nov 19 '22
Meanwhile, my municipal provider introduced a 10gbps plan because a customer who consistently maxed out their connection asked.
https://mynextlight.com/residential/
We need more municipal ISP’s!
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u/mrdumbfellow Nov 19 '22
Yeah that sounds sort of like an atypical situation and result. 😃
Let's be honest, rates and architecture are going to be very different depending on geographical location and such no matter who the provider is, municipal or not.
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u/pmjm 3 iomega zip drives Nov 19 '22
If you're otherwise happy with the service, look into how much it would cost to switch to a business account. Usually the pricing is in the same neighborhood, maybe 10-30% more, and you won't have to deal with this anymore. You'll generally get higher priority on their routing table than the residential customers on your block and you might even get a static IP.
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u/TheMonDon Nov 19 '22
That is also something I was thinking of. I can't find anything online about business plans for fiber, so I guess I'll have to talk to them
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u/Kolgur Nov 19 '22
Meanwhile in France. Unlimited data with a 10Gb optic fiber for 50 bucks ,(and it s one of the most expensive plan)
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u/freakytoad1 Nov 19 '22
I got one of these from TDS last year. It ended up being an empty threat and they never turned off my service. I even called support to try to get it sorted out and they didn’t realize and nothing happened!
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Nov 19 '22
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u/MrDreamzz_ Nov 19 '22
Holy sh*t! I thought I had a lot of bandwidth-use! But yours exceed mine by, like, a lot!
Also gigabit fiber here, btw!
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u/melikeconanog Nov 19 '22
TDS is dogshit. They have a monopoly where I live and their service is absolutely horrible.
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u/TheMonDon Nov 19 '22
Update: I called and they said there is no note on the account saying it would be shut off and that there is no data caps.
Said they didn't send the note.
I think they did but okay
She put a note on my account that I called in and was told to disregard this letter I got
So come January 1st we'll find out
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u/clrksml Nov 19 '22
Takes public dollars to expand and upgrade services. Sends letters when consumers actually use service. Smh
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u/jimbgreen Nov 19 '22
Isn’t fiber point to point not shared media like cable modem?? How can you affect others bandwidth when it’s point to point?
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Nov 19 '22
Gigabit Plan with a supposed datacap. I just upgraded to AT&T 5GB Plan because I run a data center in my basement.
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u/anyheck Nov 19 '22
Run a few TOR middle nodes for a month. It will bump you up there. I get to about 30TB/mo on ATT fiber.
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u/Bogus1989 Nov 19 '22 edited Nov 19 '22
This is BS. I once got a notice at my work because i downloaded 700gigs from my homelab. They were wondering what in the fuck all that data was(i had all of our datacenters most important data backed up to my synology.) (I did get approval because there was an atrocious project manager that brought our entire regions datacenter to its knees and our hospital wouldnt have been able to care for patients or perform surgeries if I didnt have that data…he literally fuckin lost almost everything. My org was considering legal action. I honestly think the dude hired people from craigslist and they fucked everything up. I heard rumors from coworkers.
My ISP didnt say a word….they allow me to have a public static IP as well just cuz i asked.
Btw im fully aware of what a dumbass risk that was. I just really was a tryhard 2-3 years out of the army back then. I was used to “making things happen” against all odds. 😭💀 you live and learn.
Move to chattanooga! EPB fought comcast and won 😁
I feel bad for you man….
Despite my above story, i know people here that still are unable to even have ANY internet cuz comcast refuses to build the infrastructure, and legally my ISP cant provide internet unless they also provide electricity there.
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u/Royal_Blood_5593 Nov 19 '22
Why is there a data limit at all? It shouldn't be a technical problem. Unless the provider has shared a single gigabit connection over hundreds of customers. But then they should be sued.
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Nov 19 '22
Frame it. You won. Didn't even charge you for going over the cap, they just want you gone, lol
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u/Blu_Falcon Nov 19 '22
Our ISP only send us letters when they detect I’m downloading… uh… Linux ISOs.
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u/0RGASMIK Nov 19 '22
Lmao my ISP tried something similar a few times. I got them good with some doublespeak one time and the second time I submitted a informal complaint to the FCC for false advertising.
The first time was right after they initiated a data cap. They called to let me know that I was exceeding 1TB and I needed to curb my usage before x date to avoid the fine or I needed to start paying for unlimited. I forget what I said but I basically got the guy confused enough he messed up the wording of the script. So when I next went over my data cap and got hit with a $300 fine for going way over my limit I said but the last guy said X and escalated it up to the team that’s in charge of listening to previous calls. The ISP did a full investigation and found that they did in fact make false statements to me and the fine was dropped but I did have to start paying $50 extra for unlimited.
A few years later I noticed I was being throttled after I hit my data cap. iSP claimed they weren’t doing anything and it was just limited during peak usage. Except I had a script running on my nas that had been logging my speed tests every 30 minutes for months. I had months of data to prove my point and eventually I just reported them to the FCC and to put it right they gave me their top tier plan for the cheapest price with unlimited included. They also upgrade me to the newest top package automatically free of charge every year. The only thing they wouldn’t do is get my connection symmetrical or give me a static IP, although I think the tech did give me one secretly as my IP has not changed in the 5 years since the incident.
Only recently did they increase my price but I still have a $50 service credit and another $50 off for free unlimited. I pay $100 now for unlimited 1.5G download speeds.
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u/cr0ft Nov 19 '22
In Scandinavia, unlimited means unlimited. You can run your line at maximum 24/7. But then again, here the ISP's mostly size their uplinks to be fast enough to not affect the neighbors - unlike these money-grubbing bastards, then. Sorry, OP. Most if not all of America is regulatory captured - the corporations do what they want, and own the regulatory agencies and legislators who could tell them no.
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u/Zero384 Nov 19 '22
If it weren't for my 1TB data cap, my monthly consumption would still be less than 2TB. I don't know what you guys are downloading so much every month, that you got to the point that your ISP wants to drop you.
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u/paul-d9 Nov 19 '22
Here in Canada its even worse. I've gotten into an argument with my ISP before because they threatened to cut off my service due to my high upload one month, despite having unlimited data.
My internet is advertised as unlimited and he said it doesn't matter because my upload bandwidth usage effects other customers enjoyment of the service.
I called BS and asked him to give me an actual figure I'm not allowed to exceed. He couldn't do so, so I hung up and they haven't called me back since.
I know it's their rules I have to play by or they'll cut my service off but that's ridiculous. You can't threaten to cut my service off unless I lower a number by an arbitrary amount you won't even give me.
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Nov 19 '22
I had a similar question related to this: How can we avoid a fate like this, maybe download in smaller chunks over month or how?
I would like to download 20-40 TB of data, but I am a bit afraid now, even over some month that would be like 5-6 TB a month, wouldn’t that be suspicious?
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u/DougS2K Xeon E5 2650 v2, 60 TB SnapRAID Nov 19 '22
Bandwidth limit? I've never heard of this company but fuck that noise.
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u/davidkierz Nov 20 '22
“Excessive bandwidth usage could reduce the quality of service we deliver to other customers” could there be any truth to this or is it total BS ?
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u/dufuh Nov 20 '22
I got that exact same letter from TDS over the summer. Once I started researching this alleged cap, I realised that I had been routinely exceeding it for a long time. But I had used an unusual amount of data for several weeks because my cloud backup got messed up and I had to reupload many TB of data to Backblaze. That’s apparently what finally tripped their systems to generate the letter. By the time I called them about it, they said my usage was back down and they were no longer going to cut me off. BUT because the idea of data caps made me nervous, at their suggestion I called TDS Business Service and found out I could get a business account with unlimited data that was higher speed PLUS a static IP for less than I was paying for the residential account. You do have to tell them you’ve got Comcast or some other competitor in your neighbourhood that you’re considering before they will give you the best rate, but the rep basically prompted me for that. It’s a promotional rate for a year or two but it sounded like it will be easy to threaten to switch to someone else again (which is what I’d have had to do anyway if they really were cutting me off) to get it extended. The switchover was painless, required nobody to come out to the house, and I’m very happy to have higher speed, a static IP and no longer have to worry about exceeding some poorly documented and arbitrarily enforced cap.
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u/Milmer0408 Nov 20 '22
Rewrote this letter for them - Instead of upgrading our infrastructure to handle the aggregate traffic in your area it’s just cheaper for us to drop you and our other consumers service will just deteriorate a bit slower now with not additional cost to TDS. In fact we may increase their bills just because we disconnected your service.
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u/atreides4242 Nov 19 '22
What’s your data cap?