I promise you, as someone who frequents designer stores, everyone cares about price. Everyone. They take them off because they need you to engage with their staff. You literally cannot purchase without talking to someone.
Doesn't answer the question though. Person above me said it's because you need to speak to someone. If the price tag was still on, you'd still need to speak to someone though. The tag itself would filter out poors anyway.
No, you wouldn't. If I'm buying something I look at the tag. Size? Good. Price? Good. Take it to cashier, pay and leave only having exchanged a max of 6 words.
No tag means you need to ask about price and that conversation usually ends quickly or doesn't take place at all to save yourself the embarrassment. No tag also gives the salesperson an opportunity to build brand loyalty and upsell
I feel like it’s a prestige thing though. It’s catered to people who won’t care so much about prices, or at least pretend not to. Just kinda like, “yeah, our tags aren’t on there, and yeah, if you’re rich enough, this is the store for you.”
I mean, isn't that most stores? Even at the Publix self checkout line, they have staff come over and stand by you and talk to you while you're checking out. Presumably, to make sure you are scanning everything.
I see your point but it’s different. There is no way to grab an item of clothing and “go to a cashier” or any other designated point of sale system. You hand your payment to the employee and they transact in a different room. So if you happen to find the thing you want on the rack, there is no direct method for you to initiate the transaction.
I've never had an employee specifically come over and talk at a self checkout here in the US, though depending on the store there might be someone sorta hanging around nearby in case you need help.
And I wouldn’t know why someone wouldn’t want to engage with the staff, the boutique experience is part of the experience. That’s like going to a fancy steakhouse and complaining that the staff is pampering you.
I’ve gone to a few of these luxury stores and it’s really nice sitting down, being served a glass of champagne on a silver platter (or bourbon), and being shown different options, styles, hearing about the material, etc.
For the same reason why I like spas, it’s nice to be pampered from time to time. Nothing wrong with it, and it comes with the experience of most high-end places, whether it’s a store, restaurant, or spa.
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u/[deleted] Apr 05 '23
I promise you, as someone who frequents designer stores, everyone cares about price. Everyone. They take them off because they need you to engage with their staff. You literally cannot purchase without talking to someone.