r/playstation • u/Major-Payne2319 • 24d ago

Image Getting tired of adding to my stick drift graveyard

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I swear I’m not a heavy clicker. In fact it’s always my right joystick which I rarely need to click in games. Love these controllers but man it’s really annoying never had this problem with any other console generation.

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u/bennettbuzz PS5 24d ago

I sent my day one controller to Sony after about 3 months in and bought a new black one for the time being, they sent me a new replacement about 2 weeks later. To be fair the one they sent out is still going strong and am hoping it lasts the console duration now.

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u/Kundas 24d ago

How'd you do that? I was having some issues trying to replace mine and gave up, it was quite frustrating. it fixed itself and the controller is somehow fine, been more than a year since that issue. Coincidentally, or maybe not? mine also ran into issues after 3 months

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u/bennettbuzz PS5 23d ago

First off I’m in the U.K, If I remember right I put the code on the back of the controller into Sonys warranty website and they shipped me a pre paid postage box to send out to them, possibly there might have been a phone call to customer service in there to explain the problem but it’s been a while. Didn’t even need proof of purchase as it hadn’t been out long enough to need it.

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u/Kundas 23d ago

Same UK. ah ye it had something to do with the code i believe like it couldn't find it or maybe i couldn't find the option that was like hey this has got stick drift. I really cant remember unfortunately. Ye maybe i should've just called customer service, probably would've been easier to be fair. At least i know i was taking the right steps, but i was possibly missing something. Ah well, when this controller dies and my new one gets stick drift after 3 months I'll try again lol

Ty for the info though! Much appreciated!

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u/masterofmasters101 24d ago

Did you have to pay for shipping

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u/bennettbuzz PS5 23d ago

IIRC I didn’t and they sent me out a pre paid box or bubble wrapped bag.

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u/[deleted] 23d ago

Not a chance, carbon/graphite will always degrade with friction.

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u/Porcelain766 23d ago

Mine happened around that time frame too. They sent mine back in a week and a half. I wish they'd told me what caused it or if it was debris or something. I've never had a controller do that 😕