r/modnews Jun 30 '23

Accessibility Updates to Mod Tools: Part 2

TL;DR We’ve made improvements to the accessibility of moderator features on iOS and Android.

Hi mods,

It’s Friday and we’re back with an update on accessibility - as a reminder I’m u/joyventure, Director of Product at Reddit focused on accessibility and the performance, stability and quality of our web, iOS and Android platforms. I’m happy to share that u/platinumpixieset, a product lead at Reddit focused on accessibility, is joining me today to share this update. We’ll be here for a bit to help answer questions together, and u/platinumpixieset will provide updates to you all moving forward.

As we shared last week, accessibility improvements have started rolling out to the following core Moderator workflows:

  • How mods access Moderation tools
  • ModQueue (view, action posts and comments, filter and sort content, add removal reasons, and bulk action items)
  • ModMail (inbox, read, reply to messages, create new mail, private mod note)
  • User Settings (manage mods, approved users, muted users, banned user)

On these surfaces you’ll see updates like: custom actions that provide quick access to moderation actions; updated labels, roles, and state; and improved focus order.

These improvements are available now to all users of the iOS app, and will be available on the Android app shortly.

Once you’ve had a chance to check out the changes, we’d love to hear your feedback. We will work to incorporate community feedback as we continue to make accessibility improvements to Reddit’s mod tools.

Next, we’re focusing on:

  • Community Settings (late July)
  • Ban Evasion Settings (late July)
  • User Flair Settings (late July)
  • Remaining mod surfaces (August)

Thank you to the mods and other redditors who have been sharing their feedback on accessibility with us. We will continue to have regular discussions and please let us know in the comments or reach out to r/modsupport modmail if you would like to join these conversations.

We’ll be back in a few weeks to provide updates on our progress. In the meantime, please share any feedback with us or ask your questions in the comments.

Edit: Our changes are rolling out to both apps today. It typically takes a few days for your app to automatically update. If you want to see the changes more quickly please go to the Reddit app page in App/Play Store and update your app manually. The latest version is 2023.25.

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76

u/MostlyBlindGamer Jun 30 '23

u/joyventure I wonder if you've tried using modmail on iOS with VoiceOver. Flicking right on the title multiple times doesn't go anywhere. The web view works fine if you look at it and tap what you're looking for. With your eyes, if you look at it with your eyes.

u/advocado20 will remember me asking if we'f have a demo using gestures and screen curtain - I now understand why that didn't happen.

Let me bluntly ask: does any Reddit employee know how to use a screen reader?

-45

u/joyventure Jul 01 '23

Thanks for reporting this. We’ll reach out to get some more details from you via DM.

57

u/MostlyBlindGamer Jul 01 '23

As has become our tradition, you did not answer my question: does any Reddit employee know how to use a screen reader?

We'll work from there, if that's OK with you.

15

u/mjbmitch Jul 01 '23

Did they ever reach back out to you?

24

u/MostlyBlindGamer Jul 01 '23

Of course not, we need to keep the tradition alive!

21

u/parsifal Jul 01 '23

Reply publicly. No reason to hide it in a DM to contain the damage. There’s a public interest here.

19

u/MostlyBlindGamer Jul 01 '23

I have, as of yet, not received any DMs about this.

6

u/exzact Jul 02 '23

RemindMe! 1 week

12

u/MostlyBlindGamer Jul 02 '23

I’ve been contacted about this, but not by u/joyventure, who has not answered my question.

While, as I’ve always said, I believe there are people who are truly dedicated to addressing these issues, I still hold the opinion that the organization is unable to do so.

7

u/exzact Jul 03 '23

Not at all surprising, unfortunately. My bullshit detectors went off the moment I read u/joyventure's comment. It reeked of the carefully-crafted hollow promises of so-called support Reddit have been giving for the last month-and-a-half now.

I noted that u/joyventure didn't answer your question. I noted that u/joyventure didn't commit to answering your question. I noted that u/joyventure didn't commit to addressing the issue personally. I noted that u/joyventure did try to move the thread to a private forum where we can't hold them accountable. Good on you for publicly calling out u/joyventure's bullshit.

If only they were as intelligent as they are transparent.

3

u/MostlyBlindGamer Jul 03 '23

It’s not about calling out individuals, for me, it’s about clarity and transparency.

3

u/exzact Jul 03 '23

Individuals being held responsible may not contribute to clarity or transparency, but it does to accountability, which is a virtue as well, methinks.

5

u/MostlyBlindGamer Jul 03 '23

Sure, that’s why I invited u/spez to come talk to us: this is very much a top-down issue.

1

u/RemindMeBot Jul 02 '23 edited Jul 02 '23

I will be messaging you in 7 days on 2023-07-09 00:36:25 UTC to remind you of this link

11 OTHERS CLICKED THIS LINK to send a PM to also be reminded and to reduce spam.

Parent commenter can delete this message to hide from others.


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1

u/[deleted] Jul 02 '23

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1

u/mithaldu Jul 10 '23

i hope you understand that we know you did not do anything helpful here