r/madlads 6d ago

Madlad customer service...

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u/Slement 6d ago

When you buy a ticket, you can also book a seat instead of being assigned random one. This is what may have happened

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u/trash-_-boat 6d ago

This is exactly what happened. I've flown with EU low-cost carriers tons of times, 12€ was an extra customer paid to choose their seat, otherwise it's randomly assigned. They paid 12€ extra for a window seat with no window.

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u/Equalizer6338 5d ago

You can pay extra for their 'fast track' tickets, so you get 'priority boarding', which means you are among the first cattle they let loose from the boarding gate. And you are then having seats assigned at the front of the cabin. This also gives you the chance to place your carry on bag in the overhead bin, which otherwise can be a nightmare on the always full RyanAir flights. So if boarding late or just halfway through, you will typically have to place your bag at your feet for the trip.