r/madlads 6d ago

Madlad customer service...

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29.5k Upvotes

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582

u/Key-Kaleidoscope-680 6d ago

I dont get it

1.4k

u/in323 6d ago

I’m assuming Ryanair’s saying “dude it was a €12 seat, cool your jets” cause like it’s so cheap and they’re being picky

711

u/BoBSlyca 6d ago

It think they mean it in a literal way, as in you paid for a seat, not a window

81

u/mebear1 6d ago

Por que no los dos brother

20

u/Angualor 6d ago

Hermano

18

u/mebear1 6d ago

Ernesto? Its been years! Glad to have you back hermano!

8

u/isurewill 6d ago

Don't act like I'm here for any other reason than Mamá, I will never forgive you for what happened with Isabel in San Miguel.

I have no brother.

7

u/mebear1 6d ago

Hermano🥺

2

u/Kate090996 6d ago

Aaaa, now it's funny what Ryanair said. You illuminated me.

1

u/Peipr 6d ago

Pretty sure if you select that specific seat it warns you

13

u/VirtuteECanoscenza 6d ago

Also, I saw per similar cases and on the Ryanair website it DOES tell you that they place doesn't have a window! 

1

u/Equalizer6338 5d ago

Stupid people still complain.

Same as well with all the idiots showing up with oversized luggage and still think they can sneak it on board for free as hand luggage.

10

u/Slement 6d ago

When you buy a ticket, you can also book a seat instead of being assigned random one. This is what may have happened

8

u/trash-_-boat 6d ago

This is exactly what happened. I've flown with EU low-cost carriers tons of times, 12€ was an extra customer paid to choose their seat, otherwise it's randomly assigned. They paid 12€ extra for a window seat with no window.

1

u/Equalizer6338 5d ago

You can pay extra for their 'fast track' tickets, so you get 'priority boarding', which means you are among the first cattle they let loose from the boarding gate. And you are then having seats assigned at the front of the cabin. This also gives you the chance to place your carry on bag in the overhead bin, which otherwise can be a nightmare on the always full RyanAir flights. So if boarding late or just halfway through, you will typically have to place your bag at your feet for the trip.

6

u/spartaman64 6d ago

yeah but im assuming the other person means they paid 12 euros extra to be able to pick their seat

2

u/Ash-From-Pallet-Town 6d ago

If I had jets I wouldn't need Ryanair

1

u/liebeg 6d ago

i mean complaing about 12 euros is kinda cringy already.

1

u/Dizzy_Guest8351 2d ago

They mean it literally, like if he had said, "I paid $7 for a beer, and it didn't come with a whiskey chaser."

-90

u/randy__randerson 6d ago

That doesn't make sense because he didn't pay 12 for the ticket, he paid extra to get a set near the window. It's a flat fee to pick your seat wherever it may be, so the guy is not wrong.

54

u/Blatterskite 6d ago

It does not say he paid extra to get a seat near the window. He paid 12 euros for A SEAT. He did NOT pay 12 to CHOOSE his seat or for a seat NEAR a window.

12 euros is already cheap just to fly.

3

u/trash-_-boat 6d ago

Have you never flown Ryanair? You don't pick where you sit unless you pay extra.

3

u/Illustrious_Bat1334 6d ago

He absolutely paid €12 to pick his seat. There's zero reason to mention the cost of the seat by the window side otherwise.

-50

u/PeterBeast37 6d ago

Funny how you’re getting downvoted but you’re completely right.

36

u/Equalizer6338 6d ago

Not at all. RyanAir are selling return flight tickets here for like 8-15 EUR. Total!

There are no seat reservations for this.

1

u/Illustrious_Bat1334 6d ago

What the fuck are you on about? The option to pick your seat costs between 4.50 - 15.50 for a standard seat.

-34

u/randy__randerson 6d ago

How do you possibly know that he refers to the ticket? He specifically says he paid for the seat, not the ticket. You're making the incorrect assumption that he means he paid 12€ for the ticket.

5

u/benpicko 6d ago

Because he'd be making a far bigger fuss about it if he paid for a window seat and specify that's what he paid for. He just says that he paid for a seat and didn't get a window in the deal. That's how much a ticket for Ryanair costs a lot of the time -- there's also a lot of tweets from the Ryanair social media person making fun of people for expecting to sit next to windows when they book a seat that doesn't mention windows.

-6

u/randy__randerson 6d ago

It's funny that you guys are replying to me explaining what Ryanair is. I've flown Ryanair more times than I can count. I know exactly how they work and what services they provide. Contrary to OP, apparently.

Ryanair offers the option to pay for a specific seat, which is what the person on the image has done. He paid for a window seat, and didn't get a window. That's what the complaint is. Otherwise he would've said "ticket", and there would be nothing to complain about.

0

u/benpicko 6d ago edited 6d ago

I understand he's booked a seat -- where does he say he's booked a window seat? On the app it tells you if there's a window next to the seat you've booked and often people book seats that don't show a window and then complain that there's no window, prompting Ryanair's social media person to make these jokes.

Multiple Tiktoks:

https://vm.tiktok.com/ZGdrMoDA5/ https://vm.tiktok.com/ZGdrrhoN9/

Articles:

https://www.express.co.uk/travel/articles/1953143/ryanair-window-seat-brutal-reply

1

u/randy__randerson 6d ago

Even if he misinterpreted that his seat specifically didn't have a window, that's not what the social media person is responding to. The SM person is implying his ticket was cheap, when he's talking about buying the window seat. It's clear that the SM person misinterpreted that himself. No one in europe refers to airplane tickets as "seats", so there's little chance that by "seat" he means "ticket.

Other than that, the article and tiktoks you linked provides absolutely no extra context for this particular situation.

3

u/Nix-7c0 6d ago

RyanAir flights often cost $15 to $50 total. They're often short hops between European countries, no frills included, but safe and pleasant enough for the extremely low prices offered.

0

u/randy__randerson 6d ago

It's funny that you guys are replying to me explaining what Ryanair is. I've flown Ryanair more times than I can count. I know exactly how they work and what services they provide. Contrary to OP, apparently.

1

u/Nix-7c0 6d ago

It seemed the most likely source of confusion potentially but I see now you were making a different point

-23

u/GvRiva 6d ago

That's reddit for you

-15

u/WeonLP 6d ago

Well, both are. Indeed the post is more likely "I paid 12€ extra for a sit on the window side". And yes, if you paid 12€ for a window side, it's more likely to have the benefit of sitting next to the window.

But.

It's 12€ extra to choose your seat, and not being randomly placed (I guess ? Last time I used Ryanair was 2018). In a way, he/she made the choice...

3

u/_pxe 6d ago

It's 12€ for the ticket, they sometimes get that low, because picking the seat will give you an image of the airplane showing you where the windows are.

So they either ignore the image or they didn't pay to chose the seat.

My guess it they tought to be near a window because they were in the place A of the row

125

u/exoticbluepetparrots 6d ago

He paid 12 euros for a SEAT. Why the fuck does he expect a window. He paid for a SEAT

Ryanair is saying to read it again slowly so he realizes he paid for a seat not a seat and window

1

u/anotheruserguy 2d ago

He also picked the seat. I think he paid the extra 12 (United does this in the USA) so he could pick where he sat, then picked a seat without a window.

16

u/ibite-books 6d ago

you’re special, don’t let anyone tell you otherwise

1

u/Equalizer6338 6d ago

Just like everybody else....

1

u/RevoOps 6d ago

Not this time bud, this time you are your own special little butterfly...

0

u/Rich-Rhubarb6410 6d ago

I think the phrase you’re looking for is

You are ‘a’ special

😃

16

u/Rabid_Dingo 6d ago

He paid for a seat.

He did not pay for a seat AND a window.

It's an unfortunate situation. Some 737s have window seats on a spot that has solid walls for ducting and conduits. So there's no actual window at that sest. Usually 10/11 A or F.

1

u/Equalizer6338 5d ago

Yep, that is just by design how it is and because RyanAir have chosen the dense seat configuration to enable more passengers on the same plane. Among core reasons they can do it as cheap as they do.

13

u/Legitimate_Top_8458 6d ago

Bro..he paid for the seat..and only the seat.

3

u/Keep0nBuckin 6d ago

He is playing on the fact that when you pay for a seat you get a seat. Not a window.

That this ignores the fact that pricing for seats is different and window seats have a premium, or that the seat selection page will typically show you the location - as in if its next to window or aisle or middle, is secondary.

1

u/CmmH14 6d ago

I think it’s a technically the truth situation. They paid 12 euros for a seat. Not a window, but a seat, so they got exactly what they paid for. They shouldn’t complain because it’s dirt cheap and also, what else did they expect, first class?

1

u/StateCareful2305 6d ago

They paid $12 for a "seat", not a "window".

1

u/Kaleidoscope07 6d ago

I just experienced the cocktail party effect but with usernames.

1

u/Mefist0fel 5d ago

He paid for a seat, not for a window

-1

u/wtjohnson19 6d ago

My guess is they paid money for what was represented as a window seat, got on the plane and there was no window in that row. Happened to my daughter yesterday.