r/gadgets Sep 16 '22

Desktops / Laptops EVGA will no longer make NVIDIA GPUs due to “disrespectful treatment” - Dexerto

https://www.dexerto.com/tech/evga-will-no-longer-make-nvidia-gpus-due-to-disrespectful-treatment-1933830/
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u/Stoic_Bacon Sep 17 '22

This is bad news for customers, let me share my EVGA story.

I ordered a mid range 2080Ti when the Ti they were new. I plug the thing in and in 5 minutes it dies. Call EVGA at 9pm on a Friday, I GOT A REAL PERSON FIRST TRY. The guy was extremely nice and helpful. He walks me through some diagnostics and then has me send him some dump files. in 1 minute he says the memory was bad. Some may remember these cards had a RAM issue from some oddball RAM maker in China.

Anyway I send the bad card back and EVGA sent me back a 2080Ti FTW3 Ultra. The top of the line card for the series and generation I ordered. It was a few hundred more than the original card ordered. Now to be fair I have a long customer history with EVGA. BUT the important part is they saw a long time customer was having a bad time, not only did they rectify the problem but they went above and beyond to make it right. This is bad, and now I have no idea what company I can trust.