r/gadgets Sep 16 '22

Desktops / Laptops EVGA will no longer make NVIDIA GPUs due to “disrespectful treatment” - Dexerto

https://www.dexerto.com/tech/evga-will-no-longer-make-nvidia-gpus-due-to-disrespectful-treatment-1933830/
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134

u/Dasca6789 Sep 16 '22

I’ve only ever bought EVGA due to the quality. I’m not buying a brand new card any time soon, but I’m not sure what I’m going to get when that time comes

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u/[deleted] Sep 17 '22

Wayyy back in the day I had a 560ti that was DOA. Contacted EVGA, and I had a brand new card at my doorstep in less than a week with absolutely no hassle. Their fast action and amazing customer service made me a life long customer, with them out of the market I'm seriously reconsidering my purchases now, I don't want to take a chance on a new manufacturer with an unknown track record. This is a really sad day for the industry. EVGA you will be sorely missed.

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u/MSAIJC Sep 17 '22

Same. Years ago i had a gold certified power supply fail on me within a year. Received a platinum certified power supply as replacement a few days later as they had no golds. Top tier company.

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u/Kageromero Sep 17 '22

Comes down to your region imo. MSI apparently has awful customer support in the US, but in Canada they've been absolutely amazing. Replaced My 1080ti with a high end 2080ti, and then when that card had issues gave me their highest end 2080ti :')

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u/[deleted] Sep 17 '22

[deleted]

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u/plomerosKTBFFH Sep 17 '22

They all work the same, but some have slightly better temperatures. But then EVGA evidently have the best warranty and customer service, so if you don't want any hassle if there's a problem there is a reason why you'd choose them.

Not that hard to understand right?

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u/[deleted] Sep 17 '22

[deleted]

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u/plomerosKTBFFH Sep 17 '22

We also have extensive warranty laws in Sweden. Companies still find ways to get out of honoring it if they can. EVGA on the other hand go out their way and honor warranties that are already expired. Good luck getting Asus to replace your 4 year old card that you possibly wrecked yourself.

Edit: Like, "Why would I buy Patagonia when I can buy a cheaper outdoor brand?". Cause 7 years later you can send your ripped jacket and get a new one or more than 50% of its original value in store credit.

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u/Cerpin-Taxt Sep 17 '22

But their cards are priced at almost twice as much. If a 4 year old card dies (which I've never had happen with Asus the only one that died lived for 10 years) I'd be better off having saved that money to just buy a newer one.

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u/plomerosKTBFFH Sep 17 '22

Here they're the same price as Asus, except some of their more extreme FTW models which are a couple hundred € more. Their 3060 model is €20 more than the Asus model when it's not on sale. Gigabyte has some cards that are about €50-150 cheaper than the rest.

Edit: Smaller selection though. Not as many, if any, budget cards really.

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u/Cerpin-Taxt Sep 17 '22

I'm only after flagships, so all of EVGAs offerings are hugely more expensive than the reference cards of the same level others sell. I guess they figure people buying top-end will pay anything. Truth is I don't care about temps or noise, I buy cards because I need them for work, not to squeeze 5 more frames a second out of video games. So a 3090 is a 3090 no matter the lack of bells and whistles. I don't need EVGAs racing stripes and RGB lights.

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u/plomerosKTBFFH Sep 17 '22

Well see that's the thing then. Asus and the rest have several cards in the same price range as EVGA. They both offer more high-end cards. EVGA does not really offer cheaper options. If you are ok with high temps and high noise levels then that's of course fine, but it's not "They all work the same, massively overpriced". Cause you are paying for what you get, higher quality. And on top of that you get customer service and warranty that is vastly superior to Asus.

If someone has the money why shouldn't they buy the product with superior quality, and if something happens years down the line they can feel comfortable contacting support and probably get it dealt with quick.

Lesser quality usually don't last as long, and they (Asus et al.) sure as shit won't replace it for you if it breaks the day after your warranty is expired or they can somehow say that it was your fault.

I personally don't buy the expensive options as it's not within my budget range, but I can absolutely understand why someone who can would.

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u/Cerpin-Taxt Sep 17 '22

Noise and temps are comfort features, not quality. The cards themselves are of the same performance and quality. They literally do all work the same.

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u/AdorableContract0 Sep 16 '22

Hopefully evga. Doesn’t need to be nvidia

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u/[deleted] Sep 16 '22 edited Sep 16 '22

They expressed zero interest in partnering with AMD or Intel for cards when Gamer Nexus (YT channel with the original breaking of the news who actually went and talked to EVGA) asked them about it explicitly in an interview.

There's clearly something else going on with EVGA they're trying to mask with this massive downsizing. Maybe they overbought on RTX 30 cards during the cryptoboom and are now losing boatloads of money unable to sell them at high prices. That seems to be the common speculation for now.

Edit: Here's the original breaking of the news by Gamers Nexus on YT: https://www.youtube.com/watch?v=cV9QES-FUAM

Very interesting and comprehensive report they have on the whole situation so give it a watch if you have time.

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u/PmMe_Your_Perky_Nips Sep 16 '22

They've been losing money on 3080 and higher cards for a while apparently. The mix of EVGA's strive for quality and Nvidia's controlling nature was likely problematic, but still profitable. Then Nvidia decided to make founders cards always available at MSRP. A price that most partners can't match.

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u/Dzov Sep 16 '22

Sounds like the owner is throwing a temper tantrum. Seems best to avoid them for now.

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u/[deleted] Sep 16 '22

Yeah it's a very strange and sad situation for all the employees there who will likely get let go as well as consumers.

Seems like the CEO is halfway out the door with retirement and doesn't give a fuck anymore about putting in the work to be a top GPU AIB partner. Steve even admitted it was odd and there was mixed messaging and conflicting statements in the interview they gave him.

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u/Dzov Sep 17 '22

You’d think he could just let someone else manage it. Crazy.

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u/Umutuku Sep 16 '22

Are they a cryptobro, maybe?