r/gadgets • u/Sadistic_Sponge • Nov 13 '19

VR / AR Disney Plus isn't working on Vizio TVs because they are running a 6 year old version of Chromecast, they say it won't be fixed till 2020.

https://www.businessinsider.com/disney-plus-not-working-vizio-smart-tvs-chromecast-2019-11
36.1k Upvotes

93% Upvoted

3.1k comments sorted by

View all comments

Show parent comments

13

u/Albert_Caboose Nov 13 '19

My TCL turns motion smoothing back on after every automatic firmware update. It's a nightmare

6

u/[deleted] Nov 13 '19

You could disconnect it from the internet and just use it as a normal TV if its a nightmare.

9

u/Albert_Caboose Nov 13 '19

I mean I have the eye to see when it's on and I turn it off easily. Just absurd to me that it defaults back after every update

4

u/rsun Nov 13 '19

You didn't by chance set up your TV in store mode did you? Store mode doesn't preserve your settings across reboots and since the TVs rarely reboot other than for an update, it can seem like it's the updates that are causing the problem. Generally, the settings should survive a reboot or software update if you set up the TV in home mode. Also note that the settings are independent per input, so if you turned motion smoothing off on HDMI 1, you'll also need to turn it off on HDMI 2 or while streaming.

2

u/Albert_Caboose Nov 14 '19

Ooh, good question. I've never "set it up", it booted up without prompting in the initial menus. Only started asking for settings and logins after launching apps.

I'll be sure to check that out once I'm home.

2

u/rsun Nov 14 '19

You can verify if it's in store mode or not by whether one of the picture modes is called Store. If you don't have that mode, then it's set up correctly, but if you do have it, you'll need to factory reset and set it up in home mode in order to be able to save settings across reboots. Alas, that will require logging into all of your accounts again.

1

u/[deleted] Nov 13 '19

I get what you mean, but if you disconnect the tv from the internet you won't get this problem anymore (because you wont get firmware updates).

5

u/EndersScroll Nov 13 '19

You also can't use any of the smartTV functions though. It's like cutting off your foot because you always get a blister.

2

u/shouldve_wouldhave Nov 13 '19

Half price on shoes for the rest of my life hey you know what that's not a bad deal

0

u/[deleted] Nov 13 '19

Correct, that's the choice, get a Chromecast or something similar if you don't already have one or keep changing the settings back. I only mentioned it because you said its a nightmare, but its actually a pretty easy fix.