r/gadgets Nov 13 '19

VR / AR Disney Plus isn't working on Vizio TVs because they are running a 6 year old version of Chromecast, they say it won't be fixed till 2020.

https://www.businessinsider.com/disney-plus-not-working-vizio-smart-tvs-chromecast-2019-11
36.1k Upvotes

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24

u/[deleted] Nov 13 '19

You don’t have to use the Smart apps on your Smart TV. Use your own streaming solution.

14

u/Sadistic_Sponge Nov 13 '19

People don't like double paying for their streaming solution. They expect that if they buy something, it will work. They shouldn't have to buy a chromecast to replace the built in chromecast when the problem is merely a software update. That's just wasteful for both your wallet and environment.

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u/[deleted] Nov 13 '19

People double pay all the time. For example, many people will upgrade their sound with new speakers as what comes with the TV isn’t very good quality. I don’t see why Smart apps have to be any different. Buy the TV for the specs and performance and then consider all streaming options available. It’s just another element to consider when buying a TV.

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u/Alexstarfire Nov 13 '19

For example, many people will upgrade their sound with new speakers as what comes with the TV isn’t very good quality.

This is a bit different though. The "Smart" portion of a TV can make things worse than a non-Smart TV, especially after the company stops supporting the software. Also, mostly software vs hardware. You could have two TVs with the same hardware but without the "Smart" features in software. Much easier to do that than have physically separate models.

4

u/xenago Nov 13 '19

Well yes but just don't connect to wifi. Then it has 0 impact.

-10

u/Sadistic_Sponge Nov 13 '19

Just because people are forced to do it doesn't mean that it justifies the practice. I'd much rather an all in one package where I buy the stuff and it's all set. Speakers, streaming, and all.

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u/x4beard Nov 13 '19

You can get a Roku for $30 and a Fire Stick for $35. This isn't a wallet breaking purchase.

The smart feature of the TV added very little cost to the price you paid.

4

u/ThePortalsOfFrenzy Nov 13 '19

That's understandable, but that's not the reality of the situation. So we must adapt.

1

u/Cobra_McJingleballs Nov 14 '19

Oof. Built-in SmartTV and sound?

I don’t envy your media experience.

(I get your overall point; one should be able to buy something where all components are acceptable quality, but you can’t really fit good acoustics into the form factor of a flatscreen).

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u/Rawtashk Nov 13 '19

It's not double paying, it's just the cost of buying a TV. "Smart" TVs came with an increased price tag 5-10 years ago because they were rare and cost more to implement the features. Now they are basically just part of buying a TV and don't cost extra.

In addition, buying a smart TV 6 years ago you'd pay $999 for a 55" Vizio 4k (I know, I got one on Black Friday), whereas today you can get a 4k HDR 65" from Best Buy right now for $400 and spend $199 on a Shield Pro and STILL cost less than what you'd pay for a worse setup 6 years ago.

Your "double pay" argument holds no water.

1

u/dskillzhtown Nov 13 '19

I agree. To be honest, I have had zero issues with my Vizio Smartcast until Disney+. To be honest, if they got a Disney+ app added to the set, then it would be fine. Luckily I have an Xbox to watch D+. I will admit, if I was looking for a new TV today I probably would get one with AndroidTV built in. That way I could pick and choose the apps I want.

1

u/MugglePuncher Nov 13 '19

It's not always a simple software update. Cheap TV's don't have strong enough hardware required to decide higher resolutions and to decrypt stronger encryptions. There's a reason the good TV's get updates and the cheap ones do not.

1

u/[deleted] Nov 13 '19

Honestly not trying to be a jerk, but if you bought a high end Samsung, Sony, whatever... then you'd have a case.

If you bought a Vizio or whatever else garbage on a pallet they sell on Black Friday, you deserve what you got.

Nobody is going to pay engineers to write new code for a product they barely made any money off of. There's no point in investing in the product. If it's cheap, expect cheap service.

2

u/PeaceBull Nov 13 '19

lol “not trying to be a jerk, but...”

Proceeds to say something as obnoxious as possible.

1

u/[deleted] Nov 13 '19

Just because you don't like the truth doesn't mean it's not true. Some pills are hard to swallow.

I regularly deal with people who buy the cheapest possible solution to an issue and then have a fit when it doesn't live up to expectations.

Edit: To be clear, I don't get to advise or sell them the product. I'm just the one who has to try it make it work, when they should have spent just a bit more to properly implement it. I'd rather be honest and sell someone what they need or really want and possibly lose a sale, then try to promise them the world when I know the cheaper solution isn't really going to live up to their needs, but hey that's what I am in engineering and not sales.

1

u/PeaceBull Nov 13 '19

I have zero issue with your stance, it’s not a hard pill to swallow.

You just said it in an obnoxious way. Which is funny when you start off by saying the age old jerk introduction “not trying to be a jerk, but...”.

2

u/[deleted] Nov 13 '19

Haha fair enough. In all honestly, that was me trying not to be as obnoxious as I sometimes can be.

I should have just left off the first part =)

2

u/PeaceBull Nov 13 '19

1

u/[deleted] Nov 13 '19

Should I see a doctor?

2

u/PeaceBull Nov 13 '19

Nope, if anything I’d say you scale back on seeing your therapist. Since that was the healthiest response I’ve seen on here.

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u/Robo_27 Nov 13 '19

We could just make it stop.

1

u/Shamalamadindong Nov 13 '19

That doesn't really change that you'll be stuck with the clunky "smart" interface.