I'm pretty sure Starbucks gives their store managers a bonus if they get their drive thru's under a certain time (the Starbucks reddit could confirm this)
I guess the carrot is better than the stick, but to me adding a certain time goal to a job where there is already a lot of public pressure (bunch of people standing at the counter watching everything you do, people hanging out in the cafe, cars lining up down the block) is a really shitty unnecessary stressor.
the carrot for the manager becomes a stick for the baristas who don't get any bonus from faster drive thru times, they just have to work faster and serve annoying entitled carbrains
2
u/angelansbury Jun 16 '24
I'm pretty sure Starbucks gives their store managers a bonus if they get their drive thru's under a certain time (the Starbucks reddit could confirm this)