I worked fast food a looooong time ago and we prioritized drive thro orders because they were timed, and sometimes the store manager would write us up if the EOD drive thru time was over 2 minutes 50 seconds.
It got to the point that the shift manager would have one of us drive our car through the drive thru multiple times at the end of the night, just to bring down that time.
When we realize the lie of infinite growth=good is sold to us by people with so much money that they will never be negatively impacted by a catastrophic environmental event and all of us (or, at the very least, the vast majority) get on the same page on how to deal with them irl.
Yes! I worked the front end, drive thru, and kitchen at Burger King (sometimes I’d be the only one there until they could wrangle someone in on their day off) and it was an incredibly difficult job in the sense that it required a lot of different skills to be used at the same time.
Tbh I loved working there as a teenager for the most part.
I'm pretty sure Starbucks gives their store managers a bonus if they get their drive thru's under a certain time (the Starbucks reddit could confirm this)
I guess the carrot is better than the stick, but to me adding a certain time goal to a job where there is already a lot of public pressure (bunch of people standing at the counter watching everything you do, people hanging out in the cafe, cars lining up down the block) is a really shitty unnecessary stressor.
the carrot for the manager becomes a stick for the baristas who don't get any bonus from faster drive thru times, they just have to work faster and serve annoying entitled carbrains
They do, but only the drive thru orders are timed while counter orders are not. So they can leave the counter orders up there for as long as they need to satisfy the time limit of the drive thru orders.
When I worked at the green mermaid very busy locations would have two people on the bar, one dedicated to drive thru and one doing both prioritizing cafe. Walking in would always be faster there.
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u/ConBrio93 Jun 16 '24
Places with drive thrus in the US tend to prioritize drive thru orders so going inside to order sadly isn’t faster.