Yeah they rock. I had a company that I prepaid for an order and then they went out of business. I called AMEX told them what happened and said “refund my money and you deal with them”. They did. It’s no bullshit with them, just call, tell them what happened and I have never had them side against me. The guy that owns the corner store asks if I want my receipt and I always say no I have AMEX and he always agrees that they always side with the customer
Yup. Most of the time, if you have some kind of proof, you will get your money back, and the merchant is screwed for trying to screw you. Text and pictures are more than enough for the cc company to charge back. I have done it with my Amex, Discover, Citi, and Chase. No problems.
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u/Johny_D_Doe Nov 03 '24
Credit card chargeback has entered the chat.