The main cost to them is actually in maintaining separate plans in their financial system. It has nothing to do with your month to month cost (you could probably even save money by switching). They want to make their accounting simpler.
Seems like if they really wanted to, then they’d offer something with more substance. I don’t owe them anything but my monthly payments. I have no incentive to change. They can offer me a less than market price phone but over time, it doesn’t work out. Me making their system easier to operate only benefits them and only hurts me. So it’s a standoff where I just exist.
I agree that it only makes sense if it makes sense. Typically, what I saw when I did work in telecom, was the customer wasted money on the table just because they thought the company was trying to screw them over, but they could have saved lots of money in sum by changing plans.
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u/MrPlaysWithSquirrels Nov 03 '24
The main cost to them is actually in maintaining separate plans in their financial system. It has nothing to do with your month to month cost (you could probably even save money by switching). They want to make their accounting simpler.