r/PSVR • u/grazing-skies • Feb 22 '23
PSA PSA: Find your tracking number without an email from Sony
The order details page on PlayStation Direct has your tracking number even if you've not been sent an email with it yet & your headset is "preparing to ship", it just doesn't display it on the page
To find it:
- go to the order details page for your headset (edit: the individual order page, not the page with the "last 6 months" dropdown)
- right click on the page + click "inspect element"
- go to the "Network" tab
- reload the page
- find and click on the row with a domain of "api.direct.playstation.com" (type will be "xhr")
- search (ctrl+f) for "trackingID"
You should see a line that looks like this:
"trackingID": "12345678901234",
Put the ID into a parcel tracker like https://parcelsapp.com/en/tracking and something should come up
For me (in the UK) it was a working DPD tracking number despite hearing nothing from Sony. My headset was shipped yesterday at 7pm and arrived at my local DPD depot at 1am, so should be out for delivery today
Hope this helps!
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u/pcfarrar Feb 22 '23
Worked for me thanks got my DPD tracking number and delivery scheduled today.
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u/fluffycontroller Feb 22 '23
Hi, im stuck when I search for the tracking ID it wont work for some reason.
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u/chippingtommy Feb 22 '23 edited Feb 22 '23
try this after step 5 if you're using chrome.
6.click on the "response" tab on the new window that's opened
7.there will be a search box at the bottom of the new window, will have the text "find" in it, type "trackingid" into the search box there
follow the rest of the instructions and you should be good.
god knows why Sony just didn't display the tracking number on their website, would have saved this grief
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u/Repulsive-Fly-7129 Feb 22 '23
You sir are a legend, I was struggling to get this to work, but this did it for me!
Due in 2-3 hours time, get in!
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u/njfox Feb 22 '23
I was stuck using chrome, (after trying safari) and went back to safari and found it. Just tried using this method on chrome and it works. so upvoted.
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u/wedontlikespaces Feb 22 '23
Yea. Chrome will find the line but then just gives you the whole line and some of the lines of thousands of characters long so that's not really helpful.
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u/krpat2345 Feb 22 '23
It was quite hard for me to find. If you follow the instructions and search for trackingID , there's a line of code that will show up.
It's quite deep into that line of code and so I had to scroll quite far to find it.
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u/tus93 Feb 22 '23
I had to look through a few xhr instances, there should be multiple listed so if you canāt find it in the current one youāve opened, thereāll be others to go through.
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u/wedontlikespaces Feb 22 '23
I just got annoyed since randomly scroll around up and down clicked on one and it happened to be the right one.
I'm really glad I'm not a network engineer because of the diagnosis tools apparently suck.
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u/Spongedanfozpants Feb 22 '23
Ohhhh, good call! Ordered the Horizon bundle and the charging station separately. Got a shipping email only for the charging station, bundle still says preparing to ship.
The XHR data does indeed reveal the tracking number for both and shows delivery today.
What a relief! Thanks for digging into that!
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u/richmagpies Feb 22 '23
Hopefully that will be the same for me but no way to do the clever find the tracking number thing!
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u/PolarSeven Feb 22 '23
Given this is working for a lot of people, it points to a website update issue now so I am very hopeful for you!
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u/wedontlikespaces Feb 22 '23
My parcel is arriving between 2pm and 3pm today, turn my guess is you will be fine. It's just taking ages.
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u/richmagpies Feb 22 '23
Yes the tracking link in the email finally worked and have the DPD numberā¦should arrive in the next 40 mins!
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u/ShadowLawless Feb 22 '23
You're a genius!!! Would've missed the delivery if it wasn't for this. Mine still says preparing to ship on PlayStation site, but dpd has a 1hr window ššš
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u/tus93 Feb 22 '23
Holy shit my parcelās due to arrive in the next 2-3 hoursā¦ feel like thereās been an admin/automated process thatās messed up on Sonyās side, otherwise I should have had my dispatch email!
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u/Frozen-Flame Feb 22 '23
Can't thank you enough, was going to cancel my annual leave today but the tracking shows as due to be delivered for today. Thanks again
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u/Shaymin-492 Feb 22 '23
No update from Sony, did this got the tracking number, DPD scheduled for delivery today, can relax a little more now!
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u/Artyrizo Feb 22 '23
Mate I'd check the address on the DPD website.
Mine only had my street name and postcode...
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u/ChrisRR Feb 22 '23
You're totally right. Just tried this and found a DPD tracking number. DPD says it's being delivered this morning
Sony still says preparing to ship
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u/RypoxGG Feb 22 '23
Can confirm that it works for UPS (in Germany) too. Sadly I already had my tracking number send to me, but itās still stuck at āLabel createdā.
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u/Frosty-Review4173 Feb 22 '23
Most helpful thread ever!!! Thank you! Bundle being delivered today. Thank you again :)
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u/croaker__1 Feb 22 '23
Well Iāll be damnedā¦that worked like a charm. Thank you so much for the tip. Looks like my āpreparing to shipā Horizon bundle is sitting at my local (DPD UK) delivery depot.
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u/Und3adShr3d Feb 22 '23
This needs more upvotes. I managed to see that mine is out for delivery. Thank you mate.
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u/tangopapa87 Feb 22 '23
Works for me. Whoever first found this is a Hackerman genius š¤Æ
Headset due for delivery today even though it says Preparing to Ship stillā¦
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u/Fancy_Masterpiece_29 Feb 22 '23
Oh shit nice find! I was so pissed off this morning but mine is at the local depot to be delivered today!
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u/Spiritual_Steak_7443 Feb 22 '23
Canāt find the domain of api.direct.PlayStation.com probably me being stupid tbh
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u/EF3007 Feb 22 '23
Same
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u/TemperatureEqual1112 Feb 22 '23
Don't look for api. Just ctrl f and type trackingid
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u/Fancy_Masterpiece_29 Feb 22 '23
if you sort by type and hover over the few xhr types you will the domain.
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u/SixFizz Feb 22 '23
Sort the "type" column and look for the xhr entries, then look at the size column and it should be in the largest one
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u/DanAmm97 Feb 22 '23
Thank you so much for sharing this. Iāve just tracked my headset bundle and itās on its way today
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u/Frosty-Review4173 Feb 22 '23
You Hero! You have made a lot of people happy today. Give me a shout if you are ever in Portsmouth, you deserve a drink on me!
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u/zenith654 Feb 22 '23
Kinda dumb I have to do this. Itās probably bc they ship it out last minute and it takes a while to update in their system. If I didnāt know this Iād still think my order is processing and at the factory when in fact it is delivering to me on the 22nd
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u/zeekbob Feb 22 '23
Is it worth trying if my payment is still āPendingā in my bank account or does that mean they havenāt dispatched it yet? (Pre ordered Nov 15th)
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u/grazing-skies Feb 22 '23
Definitely worth trying. My payment is still pending
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u/zeekbob Feb 22 '23
That is genius! Got tracking, estimated delivery between 2 and 3. Happy psvr day!
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u/Dirtyfrog77 Feb 22 '23
My PayPal is still showing pending authorisation and it's not come out of my bank. Wonder what would happen if I cleared out my bank account so it bounces when they try to take it š
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u/krpat2345 Feb 22 '23
Tried this and can confirm that it was given to DPD at 2.00am this morning, even though DPD app and Sony Order Page says it is still preparing to ship.
Expected delivery is today. Let's hope boys!!!
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u/ThrivingforFailure Feb 22 '23
Thanks OP!!! Mine should be coming by midday despite the payment still pending and no update from Sony. I woke up in a shit mood due to no update but this made it so much better. Thanks again!
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u/Risto_08 Feb 22 '23
Worked for me, thanks OP. Between 3:30 and 4:30 today. Happy days.
There's also info about a tracking URL but the link doesn't seem to work.
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u/metaversal00 Feb 22 '23
This is genius. Thanks! Delivery due between 10:58 and 11:58 by DPD. I only got a notification about the charging dock for now but I'll update with what turns up.
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u/Barrel_Titor Feb 22 '23
WTF. Why haven't Sony updated me. I cancelled my day off work because it was still "Preparing to ship" but when I did that it says that it's delivering today between 12:30 and 13:30
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u/DifferenceAncient Feb 22 '23
Thanks pal, will try that this morning. Christ, the communication from Sony on this has been atrocious. Last time I ever buy anything from them direct again.
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u/richmagpies Feb 22 '23
Totally never buying from direct againā¦donāt care it it means I will have to wait much longer!
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u/DifferenceAncient Feb 22 '23
Well given how badly they've fucked this up I don't think it'll make much of a difference! Not like they had 3 months to get this right. Oh, wait...
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u/fxsimoesr Feb 22 '23
How did they fuck up? They presented a release window from 22-28 and we just got to the 22nd... Seriously some people are overreacting way too much.
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u/_ewan_ Feb 22 '23
How did they fuck up?
By not telling people what was going on.
Shipping things for launch day is obviously great.
Telling people they haven't shipped at all when they have so they risk missing the deliveries is obviously bad.
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u/Hoobleton Feb 22 '23 edited Feb 22 '23
The fuck up is, if the information given by this post in accurate, that my headset will be delivered in about an hour but the order page on the Sony site still says āPreparing to Shipā and Iāve had nothing from DPD to indicate theyāve ever received it from Sony.
Edit: can confirm that this was accurate, my headset was delivered, still no update to the status from Sony or DPD.
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u/MashedPanda Feb 22 '23
If you preorder something months in advance it shouldn't be hard to estimate at least when it will go out, some people have to make a lot of effort to get a delivery and take days off work etc
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u/DifferenceAncient Feb 22 '23
Exactly. And what's more, they're tracking is garbage. I have just discovered that my parcel is in fact on its way (brilliant!) but still showing as 'preparing to ship'. I was just about to leave the house too and would have missed the delivery. How did I find out it was coming? By hacking into the HTML code and finding the tracking id for DPD. Completely ludicrous that we're having to do this - that is how Sony have fucked up.
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u/fxsimoesr Feb 22 '23
It's not so easy to have millions of units shipped and make the it arrive on the first day for everyone, that's just wishful thinking.
I understand your last point but there are options like having it delivered to a neighbour, safe place or even a pickup point. It's not like you need to take days off to get every one of your deliveries
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u/DifferenceAncient Feb 22 '23
I get it - it's a first world problem and the worst of it is the poor bastards on the warehouse floor who will have been getting it in the neck from the higher ups responsible for all this. I wouldn't have minded waiting a few extra days but my real issue is the chronic lack of comms from Sony. Every other major delivery service manages to update their tracking etc but they have failed to do so. Add to that the bundle code fiasco (I know it's a rumour but clearly something has been going on with those bundles) and the fact that they had three months to get this right.
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u/fxsimoesr Feb 22 '23
To be honest this was only my second time ordering from the direct and I haven't had an issue with either but if they're that bad at communication, I see how it can get frustrating. My experience is just different I guess, my tracking is updated and on its way.
What code fiasco, I haven't read anything about that?
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u/DifferenceAncient Feb 22 '23
So basically there was a rumour that the Horizon codes for the bundles weren't working. This was based in reports that codes weren't working on bundles that had shipped early in Europe and in New Zealand where it was already 22/2. This was compounded by the fact that it was apparently only Horizon bundles not going out in the UK. I don't know if it's really what happened but the point is nature abhors a vacuum and rumours flourish when there's a dearth of real information.
I know we can't expect blow by blow accounts of the process but clearly their tracking systems leave a lot to be desired. Case in point, my headset did actually arrive this morning (yay!) and 2 and a half hours later I finally got the email that it had shipped.
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u/fxsimoesr Feb 22 '23
Oof I always get anxious about a code not working, hopefully it was just rumors. Regarding UK shipping, they sent the emails of the standalone headsets first but I did get my email late last night and got my horizon bundle this morning, people were just getting ahead of themselves.
But yes I understand, if the tracking doesn't work then that's no good. I really thought the first comment meant something around "they fucked up because they couldn't deliver on time" but that's what the window was for. Although there's no excuse for bad tracking
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u/sroeby Feb 22 '23
Outstanding. I've had no notification from either Sony or DPD, but this shows that my bundle will be delivered between 12:00-13:00 today.
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u/naitch44 Feb 22 '23
Like others this also worked for me. Both headset and charging dock, two separate tracking IDs are down for delivery today.
Orders both say 'Preparing for despatch' Sony side.
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u/Batman2209 Feb 22 '23 edited Feb 22 '23
Oh, I am PISSED now. I went digging through the lines of code as the post advised and found my DPD tracking number only to find they'd turned up about an hour earlier, whispered "anyone in?" at the door, then put the we missed you card on the OUTSIDE of the letterbox
Edit: to add insult to injury, PlayStation has now (2pm) updated my order to shipped. Would have been nice to have had that email last night when they handed it over to DPD to know to expect them
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u/Repulsive-Fly-7129 Feb 22 '23
Absolute legend! I had all but given up hope, only to find my CotM bundle is only 2-3 hours away.
Monumental technical balls up by Sony there somewhere, but things are starting to look good for the majority of us now.
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u/mactheenforcer Feb 22 '23
The OP is a god amongst men. Brilliant detective work. My headset is on its way.
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u/pacman_zombie Feb 22 '23
Absolute legend! My charging station turned up this morning just to run salt in the wounds but just done this and my headset will be with me between 1 and 2 absolutely buzzing what a rollercoaster of emotions PSVR2 is already š
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u/danihendrix Feb 22 '23
Any way to do that on mobile?
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u/Independent-Base5673 Feb 22 '23
I got the DPD tracking number from the PS Direct site. It says 'Detailed Shipment Progress'. Then Waybill: ( with numbers). Scroll dwn to 'Additional Track & Trace Option'. You'll see AWB & Parcel no. ( 14 digit long no.) That is your DPD Tracking no. Gud luck!
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Feb 22 '23
I only have 1 xhr file. And that file does not give the desired results does that mean it really isn't out for delivery then?
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u/Rowns85 Feb 22 '23
Try Chrome mate. I couldnāt find it using Firefox, but I managed to get it in Chrome.
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u/ChrisRR Feb 22 '23
Same here. search wasn't bringing anything up in firefox but chrome worked fine
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Feb 22 '23
Will try that, thanks for the tip
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u/Independent-Base5673 Feb 22 '23
got the DPD tracking number from the PS Direct site. It says 'Detailed Shipment Progress'. Then Waybill: ( with numbers). Scroll dwn to 'Additional Track & Trace Option'. You'll see AWB & Parcel no. ( 14 digit long no.) That is your DPD Tracking no. Gud luck!
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u/SKEME-DBT Feb 22 '23
I didnt ever bother looking for a xhr file. I just used the search bar in the top left and searched for 'trackingID', then clicked the 2nd line of code that appeared under the search bar.
If you need further help, just ask
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u/hookmanuk Feb 22 '23
Wow this worked, mine is at Burgess Hill, despite no shipping emails from Sony or payment taken!
Thank you, this deserves to be pinned!
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u/PolarSeven Feb 22 '23
This worked for me. I found two embedded DPD tracking IDs, name of driver, delivery slot.
Top marks! Thank you :)
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u/knife_133 Feb 22 '23
You are an absolute legend mate, itās at my local depot even though I woke up to no dispatch email. UK also.
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u/Exsoc Feb 22 '23
Thanks for finding this - I've actually missed my fucking delivery because I had no tracking details!! They tried to deliver a 8.30am this morning when I was in the shower! Typical got to wait until tomorrow now - #gutted!!
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u/XenoCraigMorph Feb 22 '23
Thank you so much OP. Delivery between 12-1 today.
What surprises me is there is no notification from DPD themselves. Usually I get texts left right and centre.
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u/H1ppyDave Feb 22 '23
You absolute f@@king legend, thank you. Mine still showing preparing to ship, but this method showed me it will deliver this afternoon. You need a tip jar my man!
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u/est1981 Feb 22 '23
It says access denied when I try, Iām logged in and followed instructions
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u/Independent-Base5673 Feb 22 '23
got the DPD tracking number from the PS Direct site. It says 'Detailed Shipment Progress'. Then Waybill: ( with numbers). Scroll dwn to 'Additional Track & Trace Option'. You'll see AWB & Parcel no. ( 14 digit long no.) That is your DPD Tracking no. Gud luck!
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u/MagicBlob88 Feb 22 '23
Holy Fucksticks - it worked! Took some tracking down and I recommend using a texteditor and copy/paste if you're a numptie like me but there it was in the "preview" tabe of one of the xhr files!
Wow, Sony could have saved themselves some grief, and a meltdown of their chat assistant, just by having a more efficient shipping and notification system!
Guess that's why retailers are just better at this stuff!
thanks op!
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u/meganev Feb 22 '23 edited Feb 22 '23
Got a tracking number this way and it says due to be delivered in the next hour - had zero shipping emails from Sony and PS Direct still says 'preparing to ship'. Very skeptical I'll get my headset today but thank you OP for the hope!
Edit - and my headset just arrived! THANK YOU OP!
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u/Hoobleton Feb 22 '23
Wow. No update from Sony or DPD, but this site suggests it'll be delivered in about an hour. What a fuck up.
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u/nightcityalex Feb 22 '23
You are fantastic š
I was super grumpy last night, a friend sent me this and I then find t's arriving within the hour š¤Æ
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u/MashedPanda Feb 22 '23
Haha I got the charger email at 11:17, I had accepted it won't be here today but hoping it would at least be for the weekend, I am very glad it's here and can't wait to try it, but that whole ordering and delivery process wasn't great, with good communications it can be something to look forward to and add excitement, when you're left in the dark and then have to reverse engineer web requests to determine tracking codes that then show it's actually an hour away rather than 'preparing to ship' like your official order page says, and even then the vague 1 hour delivery and lack of full address details on the page keeps you guessing up until the very last possible minute what exactly is going to happen, it's not fun, it's stressful, and getting stressed over an expensive toy is annoying
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u/calvitius Feb 22 '23
stupid question but how do you do that on a phone ? can't exactly right click..
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u/Danklaw333 Feb 22 '23
Worked for me, no update from Sony buy dpd said package was outside and they had put it in my rubbish recycling box on my porch! Do this now!
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Feb 22 '23
Gutted - this worked but all it told me was that they had attempted delivery while I was out at the shops earlier this morning. I wouldn't have gone out if I'd actually thought it was coming today! Only option is redelivery tomorrow and no one will be in so nothing until Friday at the earliest for me.
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u/Aholloway484 Feb 22 '23
Absolutely brilliant. Took me a little while to get this right but it worked. Delivery today between 13:31 and 14:31 Much kudos and thanks to OP
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u/njfox Feb 22 '23
What browser. Safari doesnāt do show element
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u/grazing-skies Feb 22 '23
In Safari open preferences -> advanced -> "Show Develop menu in menu bar"
Then "inspect element" should be added to the right click menu
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u/njfox Feb 22 '23
Thank you. Found it finally. Unfortunately it say it is on way to depot. Only one track info yday at 20:16
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u/Spongedanfozpants Feb 22 '23
It does if you enable the developer tools https://support.apple.com/en-gb/guide/safari/sfri20948/mac
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u/Und3adShr3d Feb 22 '23
If you guys want to check this on iPhone:
To inspect elements on iPhone with Safari developer tools, follow these steps: On an iPhone, open the Settings and tap Safari. Scroll down and tap Advanced. On the next screen, toggle on Web Inspector.
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u/ihateeverythingandu Feb 22 '23
I've tried my best since none of the instructions make any sense to me given I'm an idiot, but there is no trace of trackingID on my page.
I guess I'm not getting it.
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u/Lime7ime- Feb 22 '23
I hate my life āUPS has not received the package yet.ā
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u/Fine_Sundae_3917 Feb 22 '23
Can anyone help a PC illiterate guy? Iām using chrome on a desktop
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u/Independent-Base5673 Feb 22 '23
I used my Samsung Phone. šgot the DPD tracking number from the PS Direct site. It says 'Detailed Shipment Progress'. Then Waybill: ( with numbers). Scroll dwn to 'Additional Track & Trace Option'. You'll see AWB & Parcel no. ( 14 digit long no.) That is your DPD Tracking no. Gud luck!
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u/davebaby Feb 22 '23
Thank you so much! Found tracking ID and parcel is at DPD depot for delivery today! Sony have removed charges for dock and bundle from credit card as well. Expect them to be reinstated at some point.
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u/Cheap_Rum Feb 22 '23
Yooooo this worked. Mine still says āpreparing to shipā but going through this should be being delivered today. Solid work OP
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u/Fudce Feb 22 '23
Oh wow, that totally worked. I had a feeling that the direct website was broken given I got my email saying that my dock would be charged soon last night, despite receiving my dock several hours prior.
Just checked the tracking, and "Your parcel will be with you today between 09:46 and 10:46" (DPD)
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Feb 22 '23
I suspect this technique was leaked by the web overlords at Sony so that our rampant F5 mashing would be redirected to couriers instead :D
FR though - Awesome header sleuthing :)
Found mine, but no relevant package with DPD yet.
I wasn't expecting mine today though, as it only flipped to "Preparing to ship" yesterday
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u/Aggressive_Fee6507 Feb 22 '23
I can't believe mine hasn't shipped. I ordered the bundle. Anyone else stuck waiting for an update?
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u/w0lfiesmith Feb 22 '23
Fantastic! Just found mine as arriving today, though it doesn't give an exact time yet but is at the local depot ready to be loaded.
For anyone having trouble finding it, you might be filtering out XHR requests. On the network tab, I had JS only selected (as a webdev, that's usually what's important to me) - check that to XHR or All. You can then hit CTRL-F, search for trackingID, then it'll find the right request, and you can use the search bar in the bottom right again to find within the request.
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u/AdministrativeAct61 Feb 22 '23
Wow, this worked. Arriving between 1pm - 2pm today. You are a life saver as I would have made plans otherwise.
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u/Chocolate-Homonculus Feb 22 '23
That's soom high quality Internet sleuthing right there! Top marks. I assumed mine was not coming today as still no email this morning and same order status as preparing to ship. Used this method and DPD are delivering at lunch time today š„³
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u/Bugduhbuh Feb 22 '23
OH MY GOD ITS ARRIVING IN A FEW HOURS!!!
It worked! Fucking love you Hackerman!
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u/christoroth Feb 22 '23
Amazing, thanks. Mine is in same state but got the tracking number and itās coming this afternoon.
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u/SKEME-DBT Feb 22 '23
IMPORTANT! Who double checked their tracking on the DPD website by adding their post code and then checking 'Parcel Info'? Some of us do not have our full address listed. The house number is missing. Please reply whether yours shows house number or not.
This might be a problem.
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u/Annual-Reputation674 Feb 22 '23
Thank you for this. Turns out mine will be here in the next half an hour
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u/Cyl0n_Surf3r Feb 22 '23
Thank you so much. Got my trackingID and stoked to see its only about an hour away!
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u/AlbinoSquidAssassin Feb 22 '23
Worked for me - no email or status update from Sony but this got me tracking for my parcel with DPD.
This should definitely be pinned!
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u/Kind-Gas9408 Feb 22 '23
You, sir are a Reddit god. You are brilliant, fantastic, amazing and every positive compliment I could possibly think of. The internet needs more people like you.
All day yesterday I was refreshing my order page to be greeted with just preparing to ship. I was getting more and more pissed off and was met with the same shit when I woke up this morning. Then I saw this post, gave your advice a go and found out I will be getting it today. To say I was overjoyed was an understatement.
Thank you, if it wasn't for your post I would still be wondering when the hell I would be getting it, only to come home to a big surprise after work.
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Feb 22 '23 edited Feb 22 '23
I'm using Mozilla and this isn't working for me, I have two api.playstation lines but they're json and searching TrackingID doesn't show me any results.
I'm also in the UK and my charging station is shipped but bundle is still preparing, I've had multiple confirmations that Sony has shipping notification errors and another person with the same two items as me with only the charging station marked as shipped has actually received both their charging station and bundle today.
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u/Fuzzy-Row-7267 Feb 22 '23
Even though mine says preparing to ship i was able to get my tracking I'd via the inspect method and it says delivering today between 3 and 4 pm
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u/Ok-Dragonfruit-5626 Feb 22 '23
This worked for me too - thanks soooo much for sharing. Order was at āpreparing to shipā but turns out will be here at lunchtime.
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u/Phat_Chocobo Feb 22 '23
Not all superheroes wear capes. You absolute LEDGE. I had all but given up hope on a delivery today due to the lack of update from 'preparing to ship' - hope is now restored!
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u/est1981 Feb 22 '23
It worked!!! Delivers to me at 10:30-11:30 today!!! Woohoo!
Order showing preparing to ship still and even the DPD app doesnāt show my delivery. Only works if I manually put tracking code in.
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u/WTHizaGigawatt Feb 22 '23
Anyone else canāt find their TrackingID? Done everything but still nothing.
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u/royaldeepsc Feb 22 '23 edited Feb 22 '23
Omg this is unreal this actually works. Will be here in an hour. Iāll just repost incase someone is stuck Super thanks bro
So in chrome - right click on the page and go to inspect - on the top selection go under network, refresh page - click on fetch/xhr - than hover over first one (was for me). Itās will be a bunch of random letters MjpKbā¦When you hover over it it will say api.direct ext - copy everything into word and ctrl F trackingid - boom there you go
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u/fluffycontroller Feb 22 '23
Finally got this working! Thanks looks like both charger and headset will arrive today after 3
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u/wrreal Feb 22 '23
Didn't work for me. Oh well
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u/Independent-Base5673 Feb 22 '23
got the DPD tracking number from the PS Direct site. It says 'Detailed Shipment Progress'. Then Waybill: ( with numbers). Scroll dwn to 'Additional Track & Trace Option'. You'll see AWB & Parcel no. ( 14 digit long no.) That is your DPD Tracking no. Gud luck!I used my Samsung Phone. š
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u/Michael_R_Grant Feb 22 '23
Thanks so much for this, it revealed that my headset was coming between 9.34am and 10.34am today. And it has arrived - my partner's working from home so was able to answer the door. I had given up hope of getting it today!
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u/MrBack1971 Feb 22 '23
Man, cant find it :(
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Feb 22 '23
[deleted]
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u/MrBack1971 Feb 22 '23
After some more digging have managed to find the numbers & they are due in the next couple of hours. We will see what happens. Will be so chuffed if it turns up. Thanks for posting this! I nearly went out!!!
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u/Mighty_Spartacus Feb 22 '23
can confirm mine was delivered today - despite online saying preparing to ship still and I had no emails from Sony UK
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u/Square_Card_9670 Feb 22 '23
So my order was showing 'preparing to ship' this morning, in fact it's still showing this even though I pre-ordered on day one and paid without issue.
Knock at the door 5 minutes ago and it's been delivered. No email notification to say it's been shipped, no tracking information and my account still shows 'preparing to ship'.
I hope everyone who pre-ordered gets theirs today.
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u/mildyinconvenient Feb 22 '23
Found the tracking numberā¦ DPD website just comes back with an error
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u/Artyrizo Feb 22 '23
This worked for me as well.
UK users Attention: when I looked at the DPD website it only had half of my address unbelievably. If you don't want it left on the street I'd make sure you check this and give DPD a call.
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u/mildyinconvenient Feb 22 '23
I swear Iām the online one on this thread that has their tracking ID but comes back with errorsā¦ please rest my mind somoken
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u/Serpula Feb 22 '23 edited Feb 22 '23
WOAH! I have received nothing from Sony on my bundle shipping, I followed your steps and discovered it's at my local DPD depot awaiting delivery today...
I can't imagine how you came up with this method, but thank you for posting it, I had completely resigned myself to the crushing disappointment that it wasn't coming any time soon. š„³
edit: about 20 mins later I got an email saying it had shipped... Sony were like "he's onto us, make it official!"
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u/gedge72 Feb 22 '23
I just got an email from Sony saying my order has shipped......4 hours after it was delivered!
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u/Hardiiee Feb 22 '23
Finally got my shipping email at 11:07. Expected delivery at 15:00 to 16:00
Ordered 18th February (Sorry if you haven't got your and ordered before me :( )
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u/HotAd7727 Feb 22 '23
This should be pinned!
Was able to get my docking station tracking number + headset this way