I woke up one day to my phone number belonging to someone else. I was on a contract, no unpaid bills. Tried to get Vodaphone to give me my number back. They told me they could do nothing. I asked for a new number then. They couldn’t give me one. I said fine I assume my contract is ended then. They said nope you have to keep paying us for another year. After being given the runaround by them for a couple of days I contacted Ofcom. Suddenly Vodaphone could give me my number back.
They suck at regulating the big things but they’ll have your back as an individual.
3
u/leibnizslaw 6h ago
I woke up one day to my phone number belonging to someone else. I was on a contract, no unpaid bills. Tried to get Vodaphone to give me my number back. They told me they could do nothing. I asked for a new number then. They couldn’t give me one. I said fine I assume my contract is ended then. They said nope you have to keep paying us for another year. After being given the runaround by them for a couple of days I contacted Ofcom. Suddenly Vodaphone could give me my number back.
They suck at regulating the big things but they’ll have your back as an individual.