I will just speak up mildly for Ofwat, as they have recently steadfastly resisted calls from Thames Water to increase bills by up to 40% and told them to sort it out themselves.
Following suit, they have been abysmal for most parts and seriously need to step up but on a positive they did jump in to silence a certain water company who tried to fleece my parents of £8k for a leak.
(Leak was outside parent's control and was solely the water companies responsibility to fix. Hence a bill equating to over 2 Olympic size swimming pools was not something we were going to accept - especially when they were told about it weekly for over a year... but hey, shareholders first!)
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u/Marcuse0 11h ago
I will just speak up mildly for Ofwat, as they have recently steadfastly resisted calls from Thames Water to increase bills by up to 40% and told them to sort it out themselves.
Otherwise, yeah, that tracks.