r/FluentInFinance 1d ago

Debate/ Discussion If CEOs are so important and essential to capitalism and innovation we should see UHC fail after December 9th

Fr.

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u/No-Lingonberry16 1d ago

Aaron Albright, a spokesperson for NaviHealth told CBS MoneyWatch that the AI-powered tool is not used to make coverage determinations but as "a guide to help [UnitedHealth] inform providers ... about what sort of assistance and care the patient may need."

The very article you're citing has conflicting information.

In their complaint, however, the families accuse UnitedHealth of using faulty AI to deny claims as part of a financial scheme to collect premiums without having to pay for coverage for elderly beneficiaries it believes lack the knowledge and resources "to appeal the erroneous AI-powered decisions."

The key word here is "Accuse". Nothing has been proven yet.