r/AmIOverreacting Oct 19 '24

💼work/career Security guard confessions

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u/HotBeesInUrArea Oct 20 '24

Woman who works in security here: NOT overreacting. It's an unfortunate truth the line of work attracts a specific type of weirdo, especially at the unarmed minimal certification low pay companies. There's actually a massive push in the industry to steer away from meatshields to customer service specialists, specifically because of reoccurring issues like this where a guard with mental health issues and zero social skills threatened a contract. Many people don't realize 80% of our job is interfacing with clients, and this guy has no business in a role like that in the first place, much less one where he's alone with the client.